✨ About The Role
- Develop and drive customer engagement strategies across the Fountain platform
- Champion the Customer Advisory Board and Champions program to enhance customer engagement and storytelling
- Illuminate customers' narratives by collaborating closely with Fountain teams and customers to unearth and articulate compelling stories showcasing how the platform revolutionizes their operations
- Drive key customer references for priority Go-To-Market (GTM) initiatives by identifying and aligning pivotal customers with priority opportunities to share their success stories
- Innovate and execute new programs and campaigns to address evolving business needs
⚡ Requirements
- 5-8 years of customer-facing marketing experience, with proven relationship management and partnership-development skills
- Experience thriving in fast-paced startup environments
- Exceptional interpersonal, written, and verbal communication skills essential for interacting with high-profile clients
- Confidence to pitch customers, navigate relationships, and leverage your extensive personal network
- A nuanced understanding of the HRtech industry and the ability to discern which customers align with specific industry segments to anticipate the types of stories they may share