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English Sales Account Management Advisor For Financial Software Company - Porto, Portugal

Engage trial users to convert them into paying customers through expert communication and support
Vila Nova de Gaia, Portugal
Junior
2 days ago
Foundever

Foundever

Foundever is a global customer experience organization offering outsourced support and services to enhance customer engagement.

English Sales Account Management Advisor for Financial Software Company

Come and work with us.

Are you a customer service representative looking to expand your skills and maximize your potential earnings? Are you English native or fluent with strong sales and account management skills? Are you looking for a role that rewards you the more you put in? So we have the perfect opportunity for you!

Your future project: join our English Sales Account Management team.

Our client is one of the world's most renowned financial software companies, delivering personalized experiences on a trusted and open platform.

As a sales advisor in this project, your daily responsibilities will include:

  • Contact clients that are using the 3 month trial period quickbooks version through phone, ensuring the best quality service
  • Engaging with the clients explaining them the advantages to have the paid version finishing the process of Sale
  • Solve with precision and efficiency emerging issues that customers may face
  • Perform corrections and optimize the customers technical knowledge
  • Meet and exceed our service quality goals, compliance regulations and productivity targets
  • Create amazing experience that people value and we are proud of
  • Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:

  • Previous experience in sales and account management (mandatory)
  • Native or proficient level of English (C2)
  • Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
  • Analytical and problem solving skills with strong attention to detail
  • Persuasive Skills
  • Self-Motivating Skills
  • Negotiation Skills
  • Desire to learn and advance, be a curious investigator and problem solver
  • Must hold EU citizenship or valid work permit for Portugal
  • Be a local candidate or willing to relocate to Porto, Portugal

Benefits:

  • Competitive wages
  • Compelling Rewards Program (Our customer service agents regularly see commission payments of 250€ per month, but have already reached 3000€ in commission payments)
  • Paid professional training
  • Employee discounts
  • Private healthcare & dental insurance (after six months of employment)
  • Growth opportunities through various development programs
  • Fun and engaging company-wide initiatives, including our EverBetter wellness program
  • Job stability
  • Life-long skills and experience
  • Excellent work culture

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!

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English Sales Account Management Advisor For Financial Software Company - Porto, Portugal
Vila Nova de Gaia, Portugal
Sales
About Foundever
Foundever is a global customer experience organization offering outsourced support and services to enhance customer engagement.