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Bilingual Customer Service Agent
Own bilingual customer support interactions for top global clients across channels
Mexico City, Mexico City, Mexico
Entry Level
9 hours agoBe an early applicant
Foundever
Provides global customer experience and business process outsourcing services, combining human talent with digital solutions to support brands across industries.
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Bilingual Customer Service Agent
Join our team and work for top global companies!
We are looking for a dedicated Customer Service Representative to join our team!
Provide high-quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries and offering solutions with the given tools via the phone, email, or chat. To make sure that objectives set by the client are met successfully.
Primary Job Responsibilities:
- Fluent in verbal and written English & Spanish
- Able to work onsite
- High School Diploma
- Soft Sales Skills is a plus.
- Customer Service experience is a plus.
- Listening skills
- Negotiation skills.
- Customer service oriented.
- Teamwork.
Education:
High school diploma or equivalent
Job Segment: Customer Service
About Foundever
Provides global customer experience and business process outsourcing services, combining human talent with digital solutions to support brands across industries.