Operations Change Support Analyst

Operations Change Support Analyst Edinburgh

Permanent

Hybrid £Competitive + training + excellent benefits

Are you detail-driven, organised, and ready to play a key role in driving change at a global FinTech leader? Want to work in a collaborative, fast-paced environment where your work makes a real difference?

We're hiring a Operations Change Support Analyst to join our Business Change function. This is a great opportunity to gain exposure to large-scale change projects, build relationships across multiple business areas, and be part of the team that keeps our transformation journey on track.

What you'll be doing:

As a Operations Change Support Analyst, you'll support the delivery and governance of key projects - ensuring deadlines are met, risks are managed, and clients are kept informed. You'll be the right hand to the Business Change Manager, making sure everything runs smoothly behind the scenes.

Your day-to-day responsibilities will include:

• Tracking progress of assigned projects from new business through to delivery
• Maintaining accurate project documentation, risk logs and tracking systems
• Supporting internal and external stakeholders with project updates and follow-ups
• Facilitating internal walkthroughs, client workshops and training sessions
• Using tools like Excel, Confluence, Visio and PowerPoint to manage project information
• Escalating issues and risks proactively to the Business Change Manager
• Participating in regular team meetings and contributing to continuous improvement

This is a hands-on, high-visibility role where your organisation and communication skills will really shine.

What we're looking for:

Whether you're coming from a project support, admin, operations or PMO background, you'll bring a strong attention to detail, solid technical ability, and a passion for enabling change.

Key skills and attributes:

• Strong organisational and planning skills
• Excellent written and verbal communication
• Confidence managing internal and external stakeholders
• A proactive and structured approach to problem-solving
• Proficiency with Microsoft Excel, PowerPoint and project tracking tools
• Experience using Confluence, Microsoft Visio, or Microsoft Project (desirable)
• An understanding of operational or platform-based environments (a bonus!)

Why join FNZ?

At FNZ, you'll join a global platform technology company that's reshaping the future of wealth management. We work with top-tier banks, insurers, and investment firms — and we're growing fast.

Here's what you can expect:

• Competitive salary and benefits
• Hybrid working
• Private medical and life insurance
• Paid training, development and certifications
• Clear progression pathways and global mobility
• Friendly, open and supportive culture

Ready to help drive innovation and support transformational projects at a global FinTech company?

Apply now to become a Change Support Analyst at FNZ.