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Technical Support Engineer - Remote Eligible

Build a comprehensive online Knowledge Base to support FlutterFlow users effectively.
Remote
Senior
$50,000 - 125,000 USD / year
2 months ago
FlutterFlow

FlutterFlow

Application Development Platform (Native Mobile + Web Apps)

1 Similar Job at FlutterFlow

✨ About The Role

- Provide technical support to FlutterFlow customers via email and chat, troubleshooting technical issues and answering questions on product features - Update and maintain the online Knowledge Base by creating new help articles and updating existing ones - Identify emerging issues and provide feedback to the engineering team on common feature requests, bugs, and technical issues - Be a product expert and technical resource for FlutterFlow customers, helping them navigate the platform effectively - Work remotely with a flexible schedule, offering a generous salary and equity package
- Experienced in Flutter and Dart with at least 2+ years of experience, and prior experience using FlutterFlow - Strong technical background in engineering or computer science - Customer-focused individual with prior experience in customer support or similar roles - Excellent communication skills, both written and verbal, with a focus on problem-solving and empathy - Highly organized and able to prioritize competing priorities effectively
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Technical Support Engineer - Remote Eligible
Remote
$50,000 - 125,000 USD / year
Engineering
About FlutterFlow
Application Development Platform (Native Mobile + Web Apps)