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Enterprise Customer Success Engineer (APAC) - Remote Eligible
Deliver tailored training sessions to empower enterprise customers in using FlutterFlow effectively.
RemoteSingapore
Senior
1 month ago
FlutterFlow
Application Development Platform (Native Mobile + Web Apps)
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✨ About The Role
- The Enterprise Customer Success Engineer will provide technical support to FlutterFlow’s enterprise customers, ensuring they understand and utilize the platform effectively.
- The role involves delivering training sessions and workshops, both virtually and in-person, to empower customer and partner teams.
- The engineer will serve as a product expert, answering questions about product features and troubleshooting technical issues.
- Actively updating and contributing to the online knowledge base is a key responsibility, ensuring that documentation reflects the evolving product.
- The engineer will identify emerging issues and provide feedback to the engineering team regarding feature requests, bugs, and technical challenges.
⚡ Requirements
- The ideal candidate has over 5 years of professional work experience, demonstrating a strong background in customer success and technical support.
- A minimum of 1 year of experience with Flutter and Dart is essential, indicating familiarity with the platform and its capabilities.
- Experience with major cloud services providers such as GCP, AWS, or Azure is required, showcasing a well-rounded technical skill set.
- The candidate should have a history of developing and publishing applications on Android, iOS, and/or web platforms.
- Strong communication skills, both written and verbal, are crucial for effectively engaging with customers and providing support.
- The successful candidate is empathetic and customer-focused, with a passion for helping others solve problems.
- Organizational skills are important, as the role involves managing competing priorities and documentation tasks.
- Willingness to travel quarterly for team summits and customer meetings is necessary, indicating flexibility and commitment to the role.
Enterprise Customer Success Engineer (APAC) - Remote Eligible
RemoteSingapore
Engineering
About FlutterFlow
Application Development Platform (Native Mobile + Web Apps)