Field Service Engineer, Midlands England

Field Service Engineer, Midlands England

Enable safe, reliable, and high-quality operation of Fluence's energy storage systems across the UK, ensuring customer trust and operational excellence.

Responsibilities

• Safety Leadership – Champion safe operations and maintenance at all sites, ensuring compliance with Fluence's Safety Management Plan and zero compromise on safety.
• Customer Success – Be the trusted technical partner for customers, delivering fast, professional support that maximizes system uptime and customer satisfaction.
• Operational Excellence – Lead and oversee maintenance, troubleshooting, and quality control, ensuring high performance of Fluence systems and contractors.
• Continuous Improvement – Use data, root cause analysis, and peer reviews to drive ongoing improvements in safety, reliability, and efficiency.
• Collaboration – Partner with internal teams (Operations, Product, Delivery) and external contractors to solve problems, share insights, and accelerate learning.

Qualifications, Skills & Experience

• Proven experience (5+ years) in energy or utility industries (e.g., wind, solar, storage, or thermal) engineering or equivalent technical background.
• Ability to manage projects and contractors with a focus on results and accountability.
• Customer-first mindset with strong communication skills in English.
• Comfort with travel (up to 50%) and hands-on field work.
• Self-driven, adaptable, and motivated to solve complex problems in fast-changing environments.