HR Technology Analyst

HR Technology Analyst

The HR Technology Analyst manages and maintains Flowserve HR's digital ecosystem, overseeing system documentation and training for teams. This role handles configuration, supports process improvements, ensures data quality, and acts as a subject matter expert while collaborating with business partners to meet functional needs.

Your role:

• Serves as a technical point of contact for HR Data & Technology
• Develop, review, and update system documentation during changes or new implementationsPerform thorough problem analysis, including problem re-creation, resulting in resolution
• Leads data quality and data audit processes, and practices including assisting subject matter experts with ensuring data integrity
• Perform recurring processes for the HR Data & Technology department and applicable Centers of Excellence
• Document requirements and processing instructions for enterprise-wide annual processes
• Tier 2 support for HR Data & Technology cases within case management system
• Coordinate with Technology Partners to learn and document resolution for Tier 3 support
• Project Coordination as needed
• Coordinate multiple phases of testing, including writing test plans and test scripts, performing system testing, and supporting user testing
• Organization/Position Management (as needed to support automation)
• Build or maintain functional configuration including custom validations, condition rules, and calculated fields
• Researches and minimizes reported problems or pain points within HR platforms drives resolution of issues, analyzes security issues, and recommends corrective and proactive action
• Proactively engages with Tier 1 support (Customer Care) associates for support and resolution of requests and issues
• Prepares and distributes Internal Audit and SOX Controls Documentation

Your profile:

• BS or BA Degree in a relevant field is desired or 5+ years of experience
• Intermediate understanding and demonstrated abilities in support of complex analysis of current and future system development, evaluations of new applications or vendors, and ability to drive automation in a complex environment
• Intermediate knowledge of HR functions and business rules including payroll, compensation, recruiting, and staffing practices and benefits
• Deep experience in the configuration and design of workflows and business rules
• Experience administering HRIS, preferably Workday (HCM, Compensation, Talent, Recruiting, Learning, Reporting); Workday Pro Certifications are a plus
• Experience administering case management systems, such as Neocase
• Hands on experience performing system testing, writing test scripts, and supporting UAT
• Familiarity with SOX controls, audit processes, and HR data quality
• Effective verbal and written communication skills
• Self-reliant and effective problem-solver generating high-quality and innovative solutions in a timely fashion.
• A positive attitude, an optimistic approach, and resiliency when facing obstacles or challenges are all critical for success in this role.
• Able to collaborate with others to solve challenging business problems
• Ability to prioritize, multitask, and work on multiple projects at once
• Passionate about learning, motivated to continuously improve skills, and ability to adapt to new technologies and business solutions
• Flexible, agile, and adaptable to changing business needs
• Value the importance of being customer-centric and serving others
• Strong attention to detail with a high level of personal ownership

What we can offer you:

• Friendly multicultural environment and team events
• Life, accident and health insurance
• Cafeteria Package
• Career development and training opportunity
• Opportunity for hybrid work