Support Services Reprographic Operator - 55001110

Support Services Reprographic Operator - 55001110

Join FDOT and be part of the team that works as one to improve safety, enhance mobility and inspire innovation in the Florida transportation system.

The mission of the Florida Department of Transportation is to provide a safe statewide transportation system that promotes the efficient movement of people and goods, supports the state's economic competitiveness, prioritizes Florida's environment and natural resources, and preserves the quality of life and connectedness of the state's communities.

As a OneFDOT team, we serve the people of Florida by providing a transportation network that is well planned, supports economic growth, and has the goal of being congestion and fatality free.

Support Services Reprographic Operator – Administration

This position will manage, direct, and perform the daily duties and activities of the Reprographics department which include high volume creation and printing of business documents, business cards, notepads, brochures, posters, and banners utilizing various types of programs and equipment, while providing needed support within all Support Services departments, as needed.

Through cooperation, coordination and collaboration among the OneFDOT team, you will be contributing to a strong and empowering culture of TRREC: Trust, Relationships, Respect, Empowerment, and Communication.

FDOT encourages our team members to grow through engagement, empowerment, training, and professional development. Through our agency's learning management system, you have access to hundreds of computer-based training and instructor-led courses.

Administration

N of I-4 on Turnpike, MP 263

Orlando, FL 32835

$ 49,364.33 - $ 58,075.68

Review current work processes and Turnpike procedures for document conversion, formatting and quality control of electronic document images, make recommendations and implement image quality standards to ensures efficiencies, customer satisfaction, and meets the State's imaging requirements for document image conversion used for document control and retention. Manage, direct, and perform the daily duties and activities of the Reprographics department which includes high volume creation and printing of business documents, business cards, notepads, brochures, posters, and banners utilizing various types of programs and equipment. Process and complete large format printing requests using large format printing equipment. Prepare and transfer paper documents into electronic formatted media. Perform reprographic related finish job functions such as binding, cutting, folding, hole punching, spiral binding, scoring, perforating, laminating, booklet making, and document resizing. Perform quality assurance reviews by sampling and proofing all print work prior to, during and after the start of each print job request. Maintain all Business Center in a presentable manner fully stocked and ensuring all equipment remains operational and in ready to use condition. Maintain the department's SharePoint page for customer support and resources and for a repository of department information on Standard Operating Procedures (SOP), meter reads, equipment inventory and break-fix records. Maintain updated content on all Business Center communication boards. Maintain conference room whiteboards and general room supplies in clean and ready to use condition. Manage and order supplies for all reprographic equipment ensuring ample supply of stock for each type of equipment remains in storage. Perform routine and general equipment management: replacing and inspecting equipment toner, staples, and other consumables, clean glass and exterior and interior of equipment and troubleshoot all equipment failures. Obtain, record, and report all equipment monthly meter reads. Pay all reprographic associated invoices. Provide needed support within all Support Services departments as needed which includes postal and mail services (process, distribute, deliver, inbound and outbound mail and packages, provide customers with mailing information, operates, and ensures all mailroom equipment is in good working order, deliver and pick-up mail from the Post Office. Guest Services (greet customers, answer the switchboard, issue visitor badges and manage motor pool vehicles), Records Management (pick up boxes from various locations, deliver boxes to an off-site facility). Perform quarterly and annual property inventory inspections and scanning of property decals working closely with the department's property coordinator to account for all department property. Create training protocols and train customers on the use of all walk-up Business Center equipment as needed for each equipment within each Business Center. Provide customer support and assistance within each Business Center as needed. Interacts and coordinates with outside equipment and supply vendors. Research and orders consumables when needed. Provides monthly department reports identifying meter read usage, quantities of job request completion, and consumables used along with cost details.

Knowledge of:

• general administrative duties of a print shop
• quality customer service
• print shop equipment data collection

Skills in:

• collecting evaluating and analyzing data such as budgeting, equipment usage, and purchases
• written and verbal communication
• the use of high volume multi-functional copiers, scanners
• the use of Word, Excel, Publisher, PowerPoint, and other graphic software such as Adobe Pro
• maintaining, creating, proofing, printing and duplicating documents

Ability to:

• effectively communicate with co-workers and customers
• prepare correspondence and reports
• maintain an appointment calendar
• work independently
• handle confidential information
• handle multiple tasks
• establish and maintain effective working relationships with others
• lift 50 pounds and transport up to 75 pounds using a dolly or cart
• work in a fast-paced environment with strict deadlines
• understand and apply applicable rules, regulations, policies, and procedures

Other Job-Related Requirements:

• Incumbent of this position must remain available to return to work during off duty periods and is required to respond to all building emergencies, quickly assess the situation, identify, and implement a corrective course of action to correct and resolve the emergency.

The State's total compensation package for employees features a highly competitive set of employee benefits including:

For additional benefit information available to State of Florida employees, visit: https://www.mybenefits.myflorida.com/

You will be required to provide your Social Security Number to conduct required verifications. Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion in the Career Service, or appointment in the Selected Exempt Service (SES) or Senior Management Service (SMS), unless they are registered with the Selective Service System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. THE FLORIDA DEPARTMENT OF TRANSPORTATION VALUES AND SUPPORTS EMPLOYMENT OF INDIVIDUALS WITH DISABILITIES. QUALIFIED INDIVIDUALS WITH DISABILITIES ARE ENCOURAGED TO APPLY. In accordance with Section 110.112, Florida Statutes, and the Florida Department of Transportation's Individuals with Disabilities Affirmative Action Plan, the agency is committed to ensuring affirmative action and equal employment opportunity for qualified individuals with disabilities. Upon request and as appropriate, reasonable accommodations to individuals with disabilities may be provided. Please contact the Florida Department of Transportation's Human Resources Office at (850) 414-5300 for assistance.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug