Senior HUMAN Services Program Specialist - 60039050

Senior Human Services Program Specialist

The Headquarters Senior Human Services Program Specialist is charged with timely and accurate completion of federal and state mandated reviews of eligibility decisions made by Florida Department of Children and Families Economic Self-Sufficiency (ESS) staff in the Supplemental Nutrition Assistance Program (SNAP), Medicaid and Temporary Cash Assistance (TCA).

Specialist must demonstrate the ability and organizational skills to work independently. The specialist is responsible to provide data to be used as technical assistance to assist the agency in meeting accuracy thresholds in SNAP, Medicaid (Family and SSI-Related), and TCA determinations at both state and federal levels. Extensive knowledge of SNAP, Medicaid (all programs) and TCA policy is required. Expertise in the FLORIDA system, The Worker Portal and other ESS systems is required. Specialist must be proficient in the use of computers, web-based systems and Microsoft Office applications, including Word and Excel.

Examples of work include conducting Management Evaluation (ME) Reviews by creating valid case review samples, timely and accurately reviewing cases as well as tracking case corrections, collecting and analyzing statistical data, conducting on-site reviews to observe operational functions and procedures, timely and accurately submitting report of findings, providing corrective action guidance and technical assistance.

Internal agency opportunity. Only current Department of Children and Families employees will be eligible. To be considered for this position, responses to the qualifying questions are required and must be verifiable based on your submitted application/candidate profile and resume. It is unacceptable to use the statement "See Resume" in place of entering work history information. Candidate profile (application) must be completed in its entirety. Include supervisor names and phone numbers for all periods of employment. All previous DCF positions must be listed separately. Include the total years in each position along with all required duties. Account for and explain any gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement "See Resume" in place of entering work history.