OPS Recovery Systems And Planning Superv - 31902230

Ops Recovery Systems and Planning Superv - 31902230

The Florida Division of Emergency Management (FDEM) plans for and responds to both natural and man-made disasters. These range from floods and hurricanes to incidents involving hazardous materials or nuclear power. FDEM is the liaison between federal, state, and local agencies. FDEM prepares and implements a statewide Comprehensive Emergency Management Plan, routinely conducts extensive exercises to test state and county emergency response capabilities, provides technical assistance to local governments as they prepare emergency plans and procedures, as well as conducts emergency operations trainings for state and local government agencies.

FDEM serves as the lead agency for the State Emergency Response Team (SERT), whose primary goal is the coordination of the state's efforts during disaster response and recovery. This coordination is conducted within the State Emergency Operations Center (SEOC) in Tallahassee. Additionally, FDEM manages the State Watch Office; the 24-hour a day operation tasked with providing situational awareness to stakeholders statewide. After a disaster, FDEM conducts damage assessment surveys and advises the Governor of the State of Florida on whether to declare an emergency and seek federal relief funds. It is against this backdrop that FDEM strives to demonstrate its mission of, "Coordinate, collaborate and communicate with our community stakeholders for a resilient Florida" along with our vision of, "Leading the Profession in building prepared and resilient communities".

Position Overview and Responsibilities: The Recovery Systems and Planning Supervisor serves within the Administration and Plans Section of the Bureau of Recovery. This role provides critical support in managing and overseeing the Systems Infrastructure of the Bureau. This position leads the development, implementation, and maintenance of analytics systems and planning initiatives that support the bureau's disaster recovery programs. The supervisor must be able to analyze complex problems and large datasets, develop structured frameworks, and produce actionable reports to support data-driven decision-making. This role also manages the bureau's planning functions by maintaining policies, procedures, and job aids to ensure alignment with operational goals and program objectives.

Duties and responsibilities include, but are not limited to:

• Supervise staff by assigning tasks, mentoring and developing team members, addressing performance issues, approving work schedules and timesheets, and completing employee performance evaluations.
• Coordinate with supervisors, Bureau Leadership, and Executive Leadership for continuous development of programs to help execute FDEM's mission.
• Supervise the creation and maintenance of job aids, standard operating procedures, and operational plans.
• Collaborate with the Bureau and other FDEM staff to develop, revise, and implement policies and procedures.
• Oversee the development and maintenance of the State's Public Assistance Administrative Plan.
• Map and periodically update the Bureau's business processes.
• Manage the development and completeness of special projects by:
• Performing in-depth studies and conducting subject matter analysis.
• Assisting bureau staff on the development and implementation of training.
• Managing coordination and execution of projects and plans assigned by State Emergency Response Team (SERT).
• Supervise the designing, editing, and production of the Bureau's specific marketing materials to include brochures, poster boards, and one page fact sheets.
• Administer and maintain the Bureau's grants management system(s), including but not limited to: FloridaPA, FEMA Grants Portal/EMMIE, and DEMES.
• Provide systems oversight and management.
• Act as first line of support for system issues.
• Ensure all access control records are complete and maintained.
• Perform and respond to system access audits.
• Assist internal and external clients with system concerns.
• Manage project system enhancement requests.
• Assist with the Request for Public Assistance process.
• Perform scheduled and ad hoc reporting.
• Attend conferences, meetings, workshops, and other engagements related to Disaster Recovery.
• Staff the State Emergency Operations Center, Joint Field Offices, Recovery Coordination Centers, and/or other state or regional facilities activated in response to an emergency.

In response to emergency events, FDEM employees may be required to work irregular hours, to work more than 8 hours per day, to work extended periods (including weekends and holidays), to work at locations other than their official headquarters. Employees must be able to deploy to emergency sites with limited advance notice.

Knowledge, Skills, and Abilities: Strong written and verbal communication skills. Ability to conduct independent research. Ability to lead and mentor staff. Strong time management and organizational skills. Ability to read and interpret state and federal rules, laws, and program regulations. Ability to identify trends and opportunities for growth through analysis of complex datasets. Proven analytics skills, including mining, evaluation, and visualization. Proficiency in Microsoft Office programs. Technical writing experience in relevant areas, including queries and reports, government documentation standards, formatting requirements, style guides, and presentations. Ability to understand document management, version control, approval procedures, and tracking systems. Ability to coordinate with stakeholders, conduct meetings, and provide briefings. Ability to synthesize information from multiple sources and stakeholders into coherent planning products. Ability to quickly learn and incorporate new technologies, processes, and regulatory requirements into existing plans and procedures.

Minimum Qualifications: A minimum of four years' experience in system administration. Experience supervising or leading teams. Experience developing and maintaining operational plans, standard operating procedures, job aids, and analytical reports. Experience managing and coordinating with federal or state data systems and providing user support experience.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the FDEM Human Resources Office at (850) 815-4177. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Successful completion of background screening will be required for this position. The State of Florida and the Division of Emergency Management participate in E-Verify. This federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. In response to emergency events, Division of Emergency Management employees may be required to work irregular hours, to work more than 8 hours per day, to work extended periods (including weekends and holidays), to work at locations other than their official headquarters, and to perform duties in addition to those outlined in the employee's position description. Employees must be able to deploy to emergency sites with limited advance notice.