OPS Administrative Assist I - 37980010

Ops Administrative Assist I - 37980010

The Florida Department of Environmental Protection is seeking an Administrative Assistant I for the Office of Business Planning in Tallahassee, FL.

This position is part-time and involves serving as the first point of contact for guests and visitors, providing assistance to stakeholders, answering the main phone line, managing electronic calendars, and performing general clerical duties such as data entry and mail processing.

Specific responsibilities include:

• Completion of administrative assignments in support of the District's regulatory programs
• Document management
• Data entry into Oculus and various databases
• Oculus Quality Assurance
• Incoming/outgoing mail processing
• Attendance at program and team meetings
• Performing related administrative duties
• Assisting with NWD's fleet management
• Assisting with new hire office preparation
• Assisting with ordering of office supplies
• Preparing program communication
• Assisting Business Planning Administrator and Branch Office Administrator with coordinating and scheduling
• Providing assistance to the Administrative Resource Team
• Serving as the branch office central point of contact for the public and staff
• Entering caller requests, complaints, and concerns into Inquiry/Complaint Tracker
• Assisting callers with general questions and providing requested information
• Greeting and directing visitors to appropriate staff members
• Preparing identification badges for all visitors and staff
• Assisting with maintaining Standard Operating Procedures for welcome desk duties

Required knowledge, skills, and abilities include:

1. Ability to serve the public and stakeholders in a courteous and timely manner
2. Ability to communicate effectively and professionally, both verbally and in writing
3. Ability to maintain effective and productive working relationships with others
4. Skill in dealing with conflicts, confrontations, and disagreements in a positive manner
5. Ability to prepare, prioritize, and organize work, meetings, and projects to meet deadlines
6. Ability to solve problems and make competent decisions
7. Ability to demonstrate personal integrity, responsibility, and accountability
8. Skill and proficiency in computer operations and programs such as MS Word, Excel, PowerPoint, Access, SharePoint, and Outlook

Minimum qualifications include:

• Valid driver license and ability to travel overnight as needed
• Two years of administrative and/or customer service experience
• Post-secondary degrees in a related field from an accredited college or university may be used as an alternative for the required years of experience on a year-for-year basis

Pay: $16.50/hr for 24 hours a week

The Florida Department of Environmental Protection is the state's lead agency for environmental management and stewardship, protecting air, water, and land. The vision of DEP is to advance Florida's position as a world leader in protecting natural resources while growing the state's economy.

The Northwest District is located along the Gulf Coast and serves 16 counties in the Florida panhandle. This position is located at the Tallahassee branch office at 3900 Commonwealth Blvd., Tallahassee, FL 32303.

The benefits of working for the State of Florida include participation in state group insurance, the Florida Deferred Compensation Plan, the State of Florida 401(a) FICA Alternative Plan, and Flexible Spending Accounts.