Operations & MGMT Consultant II - SES - 67013083

Operations And Management Consultant II - Selected Exempt Service (SES)

This is a highly responsible professional position within the Office of Inspector General. This position is responsible for managing complaints and planning, supervising, and performing investigations of the Agency for Persons with Disabilities. The work you will do includes receiving, documenting, and processing complaints, inquiries, and public records requests in accordance with office procedures. You will maintain a complaint tracking spreadsheet and complaint files for all complaints, inquiries, and public records requests received. You will ensure that all complaints, inquiries, and public records requests are handled in a timely manner in accordance with established timeframes. You will document and request extensions if established timeframes cannot be met. You will assist the Inspector General with managing the office's accreditation program. You will conduct investigations in accordance with office procedures. You will investigate allegations of employee misconduct and other improper activity as assigned by the Inspector General. You will perform reference checks for new hires and re-hires as requested by the Office of Human Resources. You will review Office of the Agency Director, Inspector General, Investigations records, and documents to ensure that all confidentiality provisions are met prior to distribution. You will provide counsel and advice to agency officials on matters related to special studies and other related recommendations. You will identify, assess, and investigate health and social service areas vulnerable to fraud and abuse. You will conduct investigations of identified fraudulent activities as assigned by the Inspector General. You will perform liaison activities with local law enforcement agencies, the Florida Department of Law Enforcement, and the Office of Inspector General as part of the investigative process. You will provide technical consultation to administrators and management staff on potential criminal activities uncovered during investigations. You will assist the Inspector General with completing the office's annual report. You will perform other related duties and special assignments as required.