Operations & MGMT Consultant I - SES - 60042297

Operations & Management Consultant I - SES - 60042297

This is administrative and consultative work involving identification and resolution of operational and management problems for an agency.

Examples of work performed:

• Recommends operation policies and assists in the establishment of procedures, as required, to implement policies, achieve operational objectives, or resolve operational problems.
• Monitors operation activities to meet specific measurable service objectives to assure compliance with statewide operation goals.
• Investigate, assess, analyze and make recommendations to resolve issues and problems.
• Provides daily consultation and assistance to management and staff in the management and operation of service programs and responsibilities.
• Consults with program supervisors and administrative staff to resolve programmatic, administrative and operational issues and problems.
• Performs firsthand, on-site analysis of operational problems of service programs; serves on interdisciplinary staff teams to develop optimum resolutions; carries out the implementation of solutions.
• Assists in implementing the development, refinement and testing of the Case Assignment and Management System (CAMS). Evaluates CAMS performance and identifies problems, making recommendations for appropriate modifications.
• Performs related work as required.

Knowledge, skills and abilities:

• Knowledge of the methods of data collection and analysis.
• Knowledge of basic management principles and practices.
• Ability to collect, evaluate and analyze data to develop alternative recommendations, solve problems, document work flow and other activities relating to the improvement of operational and management practices.
• Ability to organize data into logical format for presentation in reports, documents and other written materials.
• Ability to conduct fact-finding research.
• Ability to utilize problem-solving techniques.
• Ability to understand and apply applicable rules, regulations, policies and procedures relating to operational and management analysis activities.
• Ability to plan, organize and coordinate work assignments.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum qualifications:

Effective: 7/1/2001

History: 01/01/1984

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Location: Ocala, FL, US, 34474

Nearest Major Market: Ocala