HUMAN Services Program Specialist - 64062030

Human Services Program Specialist - 64062030

Plan, coordinate, implement, bill, and monitor case management services for HIV clients through the Department of Health – Alachua County for Area 3/13.

Perform medical case management functions for Ryan White (RW) as specified by current rules and regulations from the State of Florida, Medicaid and any other governing agency. Document performed medical case management functions in CareWare, such as writing progress notes, comprehensive needs assessments, comprehensive care plan, and acuity. Comprehensive Needs Assessments need to be completed on an annual basis or as needed. Comprehensive Care Plans are to be updated every 6 months with client involvement. Acuity scale assessment is to be completed on an annual basis or as needed. Paper charts are to contain service authorizations, dental treatment plan, signed release of information, change of information form, lab results, medical records, and any correspondence concerning the client's care. Serve as back up of other Medical Case Managers. Maintain accurate and current client data and information related to the specific programs on the computer using States approved programs such as HMS, ACCESS, Microsoft Office Word and Excel and CareWare. Will assist clinic personnel (physician/nurses) with activities to maintain clinic flow (faxing making phone calls, etc.). Will ensure that non-case managed client in clinic is aware of Ryan White services. Will ensure that required HRSA data is entered into CareWtare. This includes but is not limited to client medications, CD4 values, Viral Load values, documentation of HIV medical care.

Coordinate services between approved vendors, health care providers, clients, and/or client advocates as outlined in current rules and policies by receiving prescriptions written by medical care providers, insuring that funds are available with case manager quarterly budget; authorizing services with approved vendors. Submit appropriate paperwork for all vendor services authorized to billing clerk by established deadlines.

Collaborate with community-based organizations and pharmacy personnel to ensure continuity of care. Complete EARS weekly. Attend and participate in staff meetings and training programs. Performs other duties as assigned.

Knowledge of Microsoft Systems. Experience working with Electronic Medical Records. Strong organizational, communication, and customer service skills.

Minimum Must have valid driver's license and access to reliable transportation. Experience working in Electronic Medical Records. Strong communication and customer service skills. Ability to handle confidential information. Preferred - experience working with community based organizations.