Health Support Specialist - 64030722

Health Support Specialist - 64030722

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Requisition No: 866555

Agency: Department of Health

Working Title: Health Support Specialist - 64030722

Pay Plan: Career Service

Position Number: 64030722

Salary: $38,503.66 Annually

Posting Closing Date: 12/12/2025

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Health Support Specialist

Your Specific Responsibilities:

• Performs client registration for the WIC Program.
• Interviews clients to obtain demographic and eligibility data.
• Reviews documentation and determines eligibility for program benefits as specified in the DHM Manual 150-24.
• Enters data into FL WISE as specified in the Clinic Manual and Help Sheets.
• Notifies clients of expiring certification and schedules appointments.
• Explains WIC Program eligibility, application procedures, correct benefits usage, and maintains confidentiality of client information.
• Issues benefits in FL WISE, distributes VOC cards and dispenses in-stock special formula using FL WISE computer system.
• Floats to all sites in Pinellas County WIC Program to provide coverage of Senior Clerk position as needed.
• Performs hemoglobin blood tests, heights, and weights for WIC clients before they see the WIC Nutrition staff. Hemoglobin blood tests are performed using a finger stick to obtain the blood samples for use with a HemoCue. Heights and weights are performed on approved equipment and using correct techniques.
• Universal precautions are used in performing the finger stick.
• Bio-medical waste will be properly disposed in the approved containers. The work area is organized at the beginning of each day with the equipment and supplies as needed to perform the above duties.
• The height and weight values are recorded on the prenatal weight gain grid, or the growth charts and values are plotted on the graph as needed. The height, weight and hemoglobin values are recorded in the client record.
• Maintains knowledge of and implements all rules, regulations, policies, and procedures of the WIC Program and providing accurate information to program participants.
• Participates in division QA by running and working Blood Report monthly for Pinellas County WIC program to assess compliance with state and federal regulations as in DHM Manual 150-24.
• Places alerts in FL WISE client files as needed to increase compliance percentage.
• Provides basic nutrition and breastfeeding information to clients through the newsletter contacts.
• Participates in breastfeeding promotion and support activities.
• Participates in community outreach activities as required.
• Submits reports (EARs, EARs summary reports, timesheets, trip logs, etc.) to the supervisor or WIC administrative office in accordance with agency and division guidelines.
• Performs other related clerical duties as needed.
• Performs other related educational training requirements to meet minimum WIC program standard.

Required Knowledge, Skills, and Abilities:

• Ability to perform simple medical procedures
• Knowledge of normal and abnormal health conditions
• Knowledge and skill in data collection and organization of records and data
• Ability to communicate effectively both verbally and in writing
• Ability to perform clerical procedures
• Skilled in the use of personal computers and software programs including data entry
• Ability to work independently
• Ability to understand and apply rules, regulations, policies, and procedures
• Ability to prepare reports and correspondence
• Ability to plan, organize, and coordinate work assignments
• Ability to establish and maintain effective working relationships with others.

Qualifications:

Minimum –

• High school education or equivalent
• A valid driver’s license
• Experience performing height, weight and hemoglobin or willing to learn in 3-6 months.
• Ability to work a flexible schedule to include some evenings and weekends.
• Ability to travel to other locations with or without prior notice

Preferred -

• WIC experience, or experience working with women and children in a clinical setting performing height weight and hemoglobin measurements.
• Bilingual in Spanish and English.

Florida Department of Health Mission, Vision, and Values:

Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision: To be the Healthiest State in the Nation.

Values:

Innovation: We search for creative solutions and manage resources wisely.

Collaboration: We use teamwork to achieve common goals & solve problems.

Accountability: We perform with integrity & respect.

Responsiveness: We achieve our mission by serving our customers & engaging our partners.

Excellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Clearwater Health Department

310 N Myrtle Ave, Clearwater, FL 33755

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

Annual and Sick Leave benefits;

Nine paid holidays and one Personal Holiday each year;

State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

Flexible Spending Accounts;

Tuition waivers;

And more!

For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center