Health Support Specialist - 64000229

Health Support Specialist - 64000229

This is a specialized Health Support Specialist position in the Florida Department of Health in Broward County WIC Program. The caseload consists of pregnant and postpartum women, infants and children up to the age of five. Work requires independent judgment and decision making and must follow federally regulated procedures. Work is performed in the WIC clinic under the supervision of the Public Health Nutritionist Supervisor. Incumbent in this position may be asked to travel to several clinic locations.

The incumbent is expected to communicate (by phone, e-mail, or in person) in a courteous and professional manner at all times. This position is designated as a sensitive position and the position is required to maintain confidential information in accordance with the Florida Department of Health in Broward County Information Security policies, protocols and procedures. Performs anthropometric measurements according to DOH, BCHD policies, procedures and protocols and DHM 150-2.

Operates all anthropometric equipment essential to required duties.

Calibrates, cleans and maintains scales and length and height boards. Maintains calibration logs.

Weighs and measures clients, using age appropriate equipment and procedures based on standardized practice and Center for Disease Control Guidelines.

Records anthropometric data in the WIC computer system.

Performs hemoglobin/hematocrit tests according to DOH, CLIA regulations and DHM 150-24.

Disposes of blood contaminated materials in compliance with OSHA regulations.

Performs hemoglobin/hematocrit testing according to procedures and guidelines of equipment being used.

Calibrates, cleans and sanitized blood collection equipment and collection area.

Records hemoglobin/hematocrit results in the WIC data system.

Maintains any logs and reports determined to be necessary for this job function. Maintains supplies and equipment for use in testing.

Fills in for Senior Clerk and performs Client Check-in responsibilities.

Determines WIC income eligibility status Obtains required demographic data

Completes nutrition questionnaires and issues benefits Reviews immunization status. Screens for immunization status. Documents status.

according to established WIC procedures.

Provides low risk nutrition education to clients.

Performs other duties as required.

Minimum Qualifications:

1. Willing to work before, during and/or beyond normal work hours or days in the event of an emergency.
2. Current employee of Florida Department of Health employees, (includes OPS, Career Service, SES or SMS employees).
3. Experience working in a WIC office performing eligibility and benefit issuance.
4. Experience taking anthropometric and hematological data.
5. Experience with customer service.

Preferred Qualifications:

1. Willing to work early morning and late evening hours and Saturdays.
2. Bilingual, Fluent in English/Haitian Creole or English/Spanish.

Florida Department of Health Mission, Vision, and Values:

Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision: To be the Healthiest State in the Nation.

Values:

Innovation: We search for creative solutions and manage resources wisely.

Collaboration: We use teamwork to achieve common goals & solve problems.

Accountability: We perform with integrity & respect.

Responsiveness: We achieve our mission by serving our customers & engaging our partners.

Excellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work: Broward County

The Benefits of Working for the State of Florida:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please visit www.myfrs.com );

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com .

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Veterans' Preference. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 21