Health Services & Facilities Consultant - 64081969

Health Services & Facilities Consultant

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website.

Requisition No: 861331

Agency: Department of Health

Working Title: Health Services & Facilities Consultant

Pay Plan: Career Service

Position Number: 64081969

Salary: $47,668.01 - $55,000.00

Posting Closing Date: 09/25/2025

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Open Competitive Opportunity

Full-time Career Service Position

Annual Salary: $47,668.01 – $55,000.00

Your Specific Responsibilities:

• Monitors and supports public health data management practices to ensure data quality and access. Directs the process of county health department business process enhancements from analysis to implementation and communicates with all interested parties throughout the process keeping them informed of the status.
• Ensures that all established standards, protocols, and policies are met relating to the Oral Health requirements in DOH.
• Provides ongoing consultative support to county health department staff regarding the billing component of the Health Management System (HMS). Coordinates needed billing changes for the HMS to comply with other state and federal billing requirements with other department administration staff and staff in the Agency for Health Care Administration. Reviews Medicaid and Medicare and other associated billing updates to assure the clinical management system is kept current to all state and federal billing requirements, including the Health Insurance Portability and Accountability Act (HIPAA).
• Provides technical and process support for all areas of the HMS application. This includes but is not limited to client registration, scheduling, billing, dental, care coordination, lab ordering and resulting, time reporting, recording of services, and various reporting functions. Demonstrates initiative by continually expanding existing knowledge of all areas of the application. Support also includes required software testing needed to ensure the delivery of a quality product.
• Identifies problems and coordinates resolution strategies by participating in Special Interest Groups comprised of representatives from various county health departments and programmatic areas to develop business process enhancements to existing business practices. Makes recommendations incorporating use of technology to aid in process improvements.
• Regularly develops and maintains training materials, system help documentation, technical documentation, and operating procedures for respective business areas and distributes to the CHDs and internally as needed.
• Other duties as assigned.

Required Knowledge, Skills, and Abilities:

Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of monitoring processes and/or working with ticketing software; knowledge of computer data bases; knowledge of laws, legal codes, court procedures and government rules & regulations; knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar; understanding written sentences and paragraphs in work related documents; communicating effectively with others verbally and in writing; talking to others to effectively convey information; ability to establish and maintain effective working relationships with others; listening to what other people are saying and asking questions as appropriate; conduct fact-finding research; knowledge of the methods of data collection and analysis; organize data into logical format for presentation in reports, documents and other written materials; knowing how to find information and identifying essential information; finding ways to structure or classify multiple pieces of information; ability to plan, organize and prioritize work assignments; ability to work independently; ability to maintain a high degree of accuracy and close attention to detail; ability to maintain confidentiality.

Preferred Qualifications:

• High School Diploma or equivalent; AND
• One (1) year of technical experience with video conferencing systems; audio/video support; OR
• Two (2) years of professional experience in an Information Technology related role to include process documentation; troubleshooting; technical support.
• Must have a valid driver's license, satisfactorily complete a background investigation, fingerprinting, and participation in direct deposit are requirements for employment.

Where You Will Work:

Tallahassee, FL

Florida Department of Health Mission, Vision, and Values:

Mission: To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision: To be the Healthiest State in the Nation.

Values:

• Innovation: We search for creative solutions and manage resources wisely.
• Collaboration: We use teamwork to achieve common goals & solve problems.
• Accountability: We perform with integrity & respect.
• Responsiveness: We achieve our mission by serving our customers & engaging our partners.
• Excellence: We promote quality outcomes through learning & continuous performance improvement.

The Benefits of Working for the State of Florida:

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers
• And more!

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans, and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

Veterans' Preference: Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here.