DVOP Government Operations Consult II - 40050042

DVOP GOVERNMENT OPERATIONS CONSULT II - 40050042

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Requisition No: 861823

Agency: Commerce

Working Title: DVOP GOVERNMENT OPERATIONS CONSULT II - 40050042

Pay Plan: Career Service

Position Number: 40050042

Salary: $55,000

Posting Closing Date: 10/02/2025

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Job Type: Full Time / Career Service

Position Location: Lakeland, FL (relocation benefits are not available for this position)

Consolidated Disabled Veterans' Outreach Participant (DVOP)/Local Veterans' Employment Representative (LVER) Government Operations Consultant II

Open Competitive

Your Specific Responsibilities:

This position serves as a Consolidated Disabled Veterans' Outreach Program (DVOP) Specialist / Local Veterans' Employment Representative (LVER) and is responsible for assisting with the development of the service delivery strategies for veterans and educating partner staff with current employment initiatives and programs for veterans. This position will also provide outreach and facilitate placements to meet the employment needs of eligible veterans and eligible spouses entitled to benefits, in accordance with priorities as determined by the Federal Department of Labor. This position confers with Management to assist in identifying improvement processes and develop solutions for the Jobs for Veterans State Grant (JVSG) program.

Performs duties outlined in Title 38 of the United States Code (U.S.C.), 4104(b)(1)(2), as amended by Public Law 100-323. The incumbent will assure the local office is in compliance with Federal Regulations, standards of performance, and contractual provisions of the grant agreement mandating special services for Veterans. The following duties are included in this code:

1. Creates, develops, and implements local policies and procedures to ensure compliance with the JVSG regulations. This position confers with personnel to ensure that it is in compliance with policy and procedures set by the State Veterans Program Coordinator.
2. Provides training to LWDB staff, at both state and local level, and co-located partners on compliance with JVSG regulations and guidance, as needed.
3. Reviews programs, services, forms, and reports utilized by the JVSG program at the local and State level and confers with management to identify improvement processes.

• Conducts outreach to employers and engages in advocacy efforts with hiring executives to increase employment opportunities for veterans.

• Conducts job search workshops, establishes job search groups and participates in job and career fairs.
• Works with federal contractors recruiting Veterans.

• Advocates for the hiring of disabled veterans and assists all veterans with gaining and retaining employment.
• Creates and conducts capacity building programs for employers and veterans.
• Facilitates and oversees veteran priority of service requirements regarding employment, training, and placement services furnished to veterans by all staff of the CareerSource system.
• Promotes credentialing and licensing opportunities for Veterans.
• Provides operational oversight for all Career Center staff to include regular training on the implementation of the JVSG program at local levels.
• Develop and implement program management procedures to ensure the provision of services to eligible veterans.
• Maintains regular contact with community leaders, employers, labor unions, training programs, and veterans' organizations to keep them advised of eligible veterans and spouses available for employment and training.
• Advises eligible veterans and spouses of opportunities for employment and training.
• In accordance with JVSG regulations, provide guidance and facilitate training of labor exchange services including intake and assessment, counseling, testing, job-search assistance, and referral and placement.
• Assists, through automated data processing, in securing and maintaining current information regarding available employment and training opportunities for veterans and their spouses.
• Participates in Office of Federal Contractor Compliance Programs (OFCCP) Audit information requests from Federal Government partners by providing answers, examples, descriptions of services, and other necessary information in both DEO and federal audits.
• Consults with State and local officials on matters applicable to the JVSG program.

Performs duties set forth in Title 38 of the United States Code (U.S.C.), Veterans Program Letter (VPL) 03-14 and VPL 03-14 Changes 1 & 2 through a case management process including:

• Consults with federal, state, and local officials on matters applicable to serving eligible persons as a DVOP.
• Conducts comprehensive and specialized assessments to eligible persons and develops an individual employment plan to identify the employment goals, appropriate objectives, and services for participants that will lead to sustained careers and lasting self-sufficiency.
• Provides individualized case management to eligible veterans and their spouses with significant barriers to employment (SBEs) including supervising group career counseling to promulgate knowledge of veteran resources and local initiatives created to address barriers limiting employment opportunities and to promote peer support, conducting individual counseling and career planning with a goal of long term employment and self-sufficiency; providing short-term pre-vocational services that may include development of learning skills, communication skills, interviewing skills, punctuality, personal maintenance skills, and professional conduct to prepare individuals for unsubsidized employment or training.
• Evaluates community organizations to assess and leverage assets that can be utilized to mitigate individual barriers of eligible persons within case management

Required Knowledge, Skills, and Abilities:

• Knowledge of applicable regulations, Veteran Program Letters, state and local guidance, and programs/opportunities for veterans and covered persons (i.e. Federal Bonding program, Federal Work Opportunity Tax Credit Eligibility, etc.).
• Knowledge of the laws governing veterans' preference in employment and workforce services.
• Knowledge of veterans' re-employment rights.
• Working knowledge/proficiency in using Microsoft Office applications, including Word, Excel, PowerPoint.
• Knowledge of basic sales principles and skills.
• Knowledge of workforce plans and business/management principles.
• Knowledge of the principles and techniques of effective communication.
• Knowledge of the principles and techniques of effective customer service.
• Knowledge of the basic principles of counseling and case management.
• Skilled in group presentations or workshop instruction and/or facilitation.
• Ability to communicate clearly and effectively in individual and group settings, both verbally and in writing.
• Ability to provide excellent customer service.
• Ability to promote and market the Career Center.
• Ability to deal with the public in a tactful, courteous and effective manner.
• Ability to work effectively as part of a team.
• Ability to establish and maintain effective working relationships with others.
• Ability to utilize problem-solving techniques.
• Ability to conduct effective interviews.
• Ability to work independently by planning, organizing and coordinating work assignments.
• Ability to prepare reports to include recording, evaluating and analyzing data.
• Ability to understand and apply applicable rules, regulations, policies and procedures.

Qualifications:

• As a condition of pre-employment eligibility, a Level 2 security background screening is required, which consists of fingerprinting and a check of local, state, and national law enforcement records.
• Minimum: Appointment to this position must be made in the order of preference provided by Public Law 100-323, as follows: First to qualified service-connected disabled veterans; then, if no such disabled veteran is available, to qualified eligible veterans; and if no such eligible veteran is available, to qualified persons (as defined in 38 U.S.C.). Applicants applying via the Internet must ensure that required military documentation, DD form 214 and/or current US Department of Veterans' Affairs (VA)/ Defense letter reflecting character of discharge is submitted prior to closure of job announcement.
• IAW the Veterans Benefit Act of 2010, 38 U.S.C § 4102(A) (c)(8)(A) requires all newly hired DVOP/LVER specialists are