Travel Ordering Processing Support Specialist

Travel Ordering Processing Support Specialist

The Travel Ordering Processing Support Specialist provides advanced troubleshooting and resolution for complex travel-related issues within the MARCENT AC/S G-8 section. This role ensures compliance with DoD Joint Travel Regulations, supports financial and administrative personnel, and streamlines travel processing to enhance operational efficiency.

Primary Responsibilities:

• Provide Tier II technical and procedural support for DTS users, resolving complex travel authorization, voucher processing, routing errors, and reimbursement discrepancies.
• Interpret and apply DoD Joint Travel Regulations (JTR) to ensure compliance and accuracy in travel-related matters.
• Collaborate with finance offices, budget analysts, and administrative personnel to resolve funding and travel pay issues.
• Oversee the records management program, ensuring compliance with policy and adherence to Inspecting General and MCAAT checklists.
• Assist with the Government Travel Charge Card (GTCC) program as an Assistant APC.
• Process 450 to 2,800 travel claims per month, ensuring timely and accurate settlement from initiation to finalization.

Basic Qualifications:

• Active DoD Secret Security Clearance.
• High School Diploma with 5+ years of relevant experience. A degree (Associates, Bachelors, or Masters) may be substituted for some years of experience.
• 5+ years' experience with Marine Corps administrative and financial systems, regulations, and procedures.
• Comprehensive understanding of federal and DoD travel policies, processes, and systems (e.g., Defense Travel System (DTS), Defense Agencies Initiative (DAI)) for global travel operations.
• Proficiency in Windows software suite (Excel, PowerPoint, Word).
• Ability to work efficiently under pressure with minimal supervision.
• Strong organizational and deadline management skills.
• Effective communicator with experience in cross-departmental coordination and engagement with senior staff members.

Preferred Qualifications:

• Bachelor's degree in a relevant field.
• Additional experience in Marine Corps administration.
• Familiarity with Microsoft Access and advanced Excel functions.
• Prior experience supporting Inspecting General's Inspection or working as DTA, NDEA, AO, or in a DoD travel office.