STATE Veterans' Service Officer - 50000853

State Veterans' Service Officer

The Florida Department of Veterans' Affairs is seeking a State Veterans' Service Officer. This position is located in Bay Pines, Pinellas County and offers a starting annual salary of $45,479.98, along with excellent retirement, health, and other benefits.

Minimum Qualifications:

• Must have served as a member of the Armed Forces of the United States and been separated under honorable conditions.
• An Associate's degree from an accredited college or university, or E-5 or above rank may substitute for the required education.
• Five (5) years of experience in counseling, interviewing, public or business administration or handling veterans' affairs.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills.
• Successful completion of the due diligence process, including a Level II background check and drug test.

Preferred Qualifications:

• Service Officer experience in counseling, interviewing, or handling veterans' affairs.
• Proficiency in Microsoft Office Suite: Word, Excel, and Outlook.
• Proficiency in web-based applications and conducting work-related internet research.

Position Description:

This position is responsible for reviewing and interpreting Veterans' Administration laws, rules and regulations affecting veterans' entitlements in applying for state and federal veterans' benefits. The officer will meet, interview, counsel, and obtain information in order to prepare and submit claims, conduct personal hearings, and protect all private medical information and claims information in accordance with appropriate regulation and statutes. The officer will also represent the Florida Department of Veterans' Affairs by providing briefings and information on state and federal veterans' benefits at local events, military bases, medical center meetings, community fairs, homeless stand-downs and other events, as determined by supervisor and the department. The officer will deploy and provide assistance during state emergencies such as providing assistance at disaster recovery centers (DRC) throughout the state after natural disasters. The officer will also offer all veterans the opportunity to apply for voter registration. Other duties as assigned by supervisor and Bureau Chief in support of the FDVA's goals, objectives and mission.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.