Sr. Director, MGA Technology Services - Remote Eligible

Senior Director For Mga Technology Services

Are you an experienced insurance leader ready to take ownership of a P&L and drive the strategic growth of a technology services unit? We are seeking a Senior Director for MGA Technology Services to bridge the gap between operational excellence and business development, utilizing your deep expertise in P&C and Workers' Compensation to expand our market footprint. Come Join ReSource Pro! Your role will involve:

Account Management & Client Success

• Build Relationships: Develop and maintain trusted partner relationships with clients, gaining a deep understanding of their objectives, operating environments, and business needs.
• Drive Strategy: Lead regular strategic meetings with client partners and key stakeholders to ensure alignment on goals and future opportunities.
• Ensure Satisfaction: Proactively manage the overall client relationship, working closely with MIS teams to resolve issues in a timely manner and ensure service standards are met.
• Manage Sales Lifecycle: Oversee the sales lifecycle within assigned accounts to drive successful expansions and renewals.

Go-To-Market Strategy & Business Development

• Strategic Growth: Develop and execute comprehensive go-to-market strategies for MGA Technology Services aligned with broader revenue and growth objectives.
• Prospecting: Identify and cultivate new business opportunities through targeted outreach, industry association participation, and trade shows.
• Pipeline Management: Establish a disciplined prospecting cadence to advance opportunities through the sales pipeline.
• Contract Negotiation: Lead the negotiation of contract terms, partnering with Legal and Business Development to ensure agreements align with business goals.

Operations & Financial Oversight

• P&L Ownership: Own the sub-P&L, ensuring revenue, margin, and financial performance targets are achieved or exceeded.
• Operational Excellence: Oversee end-to-end operations to ensure delivery excellence, scalability, and the achievement of strategic growth goals.
• Resource Planning: Align resource planning with sales forecasts using a 12-month rolling demand forecast to ensure appropriate staffing and capacity management.
• Pricing Strategy: Lead pricing strategy development for new opportunities to ensure proposals are competitive and financially viable.

Leadership

• Team Development: Develop, coach, and retain a high-performing team by providing effective leadership, recruiting, and performance evaluation.
• Culture: Support a positive workplace culture by promoting open, solution-oriented communication and teamwork.

What you need to be successful...

• Education: Bachelor's degree in Business, Risk Management, or a related field is required.
• Industry Experience: 10-15+ years of experience in P&C insurance, including workers' comp.
• Leadership Experience: 10-15+ years of experience leading a business unit with full P&L responsibility within the insurance industry.
• Sales Experience: Significant client relationship management and/or sales experience is required.

Your Compensation...

Our salary ranges are based on paying competitively for our size and industry and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity relative to other ReSource Pro employees. This is a remote position and the salary range for most locations for this role is $145,899-$247,039. The salary range may vary based on the specific geographic location in which the candidate resides.

Your Interview Process… To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom. The standard interview process includes:

• Behavioral Interview with Talent Acquisition
• Online talent assessment
• Hiring Manager interview
• Stakeholder interview
• *Additional interview steps may be added depending on the position or if further evaluation is needed.

Disclosure: Candidates are evaluated at each step of the process. As a result, not every candidate will complete all steps in the process.

About ReSource Pro: Focused exclusively on the insurance industry, ReSource Pro is the trusted partner insurance organizations rely on to optimize performance, streamline operations and process engineering, and drive growth. Serving 2,000+ carriers, brokers, wholesalers, and MGAs, ReSource Pro is a recognized market leader in insurance workflow optimization, data and technology services, and strategic operating model transformation.

Equal Employment Opportunity Policy ReSource Pro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.