Senior Analyst – US Consumer Services Compliance, Privacy Risk

Compliance Senior Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

American Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Analyst to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions.

Key Responsibilities

• Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations.
• Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit.
• Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks.
• Monitor business activities for compliance with Privacy laws, regulations, and internal standards (e.g., CCPA, GDPR, GLBA, and other Privacy regulations).
• Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams.
• Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials.
• Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response.
• Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations.
• Assist with delivery of compliance-related training to business staff.
• Contribute to reporting of compliance metrics and trends to business leadership.

Minimum Qualifications

• Bachelor's degree in business, finance, law, or a related discipline.
• 2 years of experience in compliance, risk management, or control-related roles within privacy risk in financial services.
• Experience supporting compliance or operational risk within a business or first line function.

Preferred Qualifications

• Working knowledge of key Privacy and U.S. banking regulations (e.g., Reg E, Privacy (CCPA, GDPR, GLBA, etc.)).
• Privacy Certification (e.g., CIPP/CIPM/CIPT) or other Privacy Certification.
• Familiarity with issue management, risk assessments, and control testing processes.
• Experience working in a matrixed environment or with cross-functional teams.

Skills & Competencies

• Strong attention to detail and critical thinking skills.
• Ability to analyze regulatory requirements and apply them in a business context.
• Effective communication and relationship-building skills.
• Proactive, self-motivated, and comfortable managing multiple priorities.
• Sound judgment and problem-solving capabilities.

Salary Range: $78,000.00 to $124,750.00 annually bonus benefits. The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws.

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