Sales And Education Executive - East Coast Fragrance

Job Title

A. Sales Related Responsibilities

Sales Support

Review retail sales targets and performance of each door on a monthly basis with ASOM

Analyze performance of business vs. sales objectives, sales trends and competition

Generate sales reports

Ensure brand image and visual merchandising are in line with brand standards and philosophy at retail counters

Coordinate and execute the setup of all promotions, in-store programs and activities

Ensure BAs are aware of the marketing calendar, promotions etc

Give direction and specific instructions to BAs on how to do their jobs to achieve their sales goals (To individually coach BAs based on their strengths and weaknesses)

Marketing Support

Coordinate and execute Newness, promotions and in-store programs setup in collaboration with ASOM and the Store Design Visual Merchandising team

Monitor product trends, performance and identify potential sales opportunities to ASOM and Marketing team

Ensure all go-to-market materials and promotional elements are available on time in store to support launches

Provides promotions report to sales & marketing team post-campaign implementation as well as competitive intelligence on competitors' programmes

Supervision and Team Management of Beauty Advisors

Assist ASOM in recruiting, onboarding, and the management of BA headcount and productivity to ensure sufficient staffing coverage for the counters

Ensure BA uphold grooming standards of the brand they represent

B. Education

Counter Coaching

Connect with BAs both through Virtual Learning Tools and in-store meetings to train and coach on general selling skills i(e.g. how to service customers, how to upsell/cross sell, how to improve one's productivity)

Coach BA's on brand stories, hero products, and other important brand-specifics for ELC brands close by on the sales floor

Utilize E-learning platforms, including brand-agnostic content, to coach BAs towards improving customer experience and sales productivity

Conduct Beauty Advisors/ Generic Staff Training of smaller doors

Closely collaborate with the Education team to develop all training/coaching materials based on touchpoint needed

Sales & Education Executives are more likely to focus on brand-agnostic topics and to reinforce learnings around branded concepts first introduced by the Education Team

Coach and motivate BAs based on individual talents and skills to drive sales objectives and brand equity

Orientation / Basic New hires training

Conduct initial onboarding for new Beauty Advisors in lower tier doors to ensure that they are well versed on their brands(s) and the travel-retail working environment

C. General

Spend minimum 70 percent of time in-store, working and coaching BAs

Qualifications

B.A degree with a minimum of 3 years relevant experience, preferably in the travel retail industry

Well groomed

Good organization and communication skills

Good presentation skills, comfortable with virtual tools such as Zoom, Skype in addition to in-person presentations

Display empathy, agility with can-do attitude

Proficient in MS Office and Excel

Comfortable/ Enthusiastic learning new technology platforms

Willingness to travel

Proven sales track record

Equal Opportunity Employer

It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact USApplicantAccommodations@Estee.com.