Resident District Manager I - FOOD Service

Resident District Manager

Compass Corporate is known for its great people, great service, and great results. With over 284,000 US associates working in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states, Compass Group USA is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

Working as a Resident District Manager, you will manage a large multi-unit dining account. You will serve as the point of contact for the client as well as lead the team within the account and manage the overall operation. You will provide planning and direction within your account to achieve operational and financial goals in a dynamic environment. You will also maintain strong client relationships and work to fulfill our mission to feed kids.

Key responsibilities include:

• Leading, managing, and inspiring a diverse team at a large account, with the goal of providing top-notch service to the client, guests, and community
• Driving and developing self and team at the account towards building strong relationships with the client(s) and achievement of key performance indicators (profitability, safety, employee engagement, etc.)
• May serve on district leadership team, and participates in ongoing conversations with peers to share best practices, mitigate risks, champion diversity, and build community
• Ensuring decisions are weighed for risk/reward and short/long term implications while gathering input from the team and partners
• Fostering a culture of transparency, understanding, education, safety, and accountability at the account
• Serving as the representative/brand ambassador of the Compass team within the district and community; attending key client and community events
• Ensuring client needs are met or exceeded, retaining the account, finding cross-sell opportunities, and assisting in rebid process as directed
• Supporting functional areas of operation, including but not limited to safety, marketing, nutrition, and culinary
• Ensuring adherence to local, state, federal, and company policies, and conducting unit audits to ensure conformance for key areas (e.g. food storage, sanitation)
• Championing development within the account; conducting performance evaluations, along with succession planning for the account; having full understanding of all roles within operation
• Owning the financial results for the account, and working with leadership to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensuring consistent and fair administration of all policies and procedures

Preferred qualifications include:

• Bachelor's degree and minimum of three (3) years of management experience, preferably in foodservice, hospitality management, or other support services area
• Is well-versed in all aspects of foodservice management with a proven track record of success
• Has proven track record of leading a business and a team, strong customer service, and good business and financial acumen
• Demonstrates strong initiative, critical thinking, ownership, communications (listening, written, and verbal), multi-tasking, prioritization, and organization skills
• Champions the inclusion mindset, and is proactive, positive, professional, and resilient
• Excellent computer skills and proficiency with Microsoft Office suite and POS software

Occasional travel required in this position.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.

Associates at Compass Corporate are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.