Operations & MGMT Consultant I - SES - 60056035

Operations & Management Consultant I - Ses

This is advanced professional work supervising and directing employees. The primary duty of the incumbent in this position is to spend the majority of their time communicating with, motivating, training and evaluating employees, planning and directing their work; and having the authority to effectively recommend actions such as: hire, transfer, suspend, layoff, promote, discharge, assign, and reward or discipline direct reports. The Incumbent evaluates employees against established standards and takes appropriate actions when necessary (i.e. recognition, reward, corrective action, etc.). The incumbent must have the analytical skills to address complex management and systemic problems and to formulate recommendations for the effective solution of these problems. The incumbent must demonstrate the Department's values of integrity, accountability, responsiveness, empowerment, collaboration, innovation, personal responsibility, quality, urgency and choice.

Specific duties and responsibilities of the position include the following:

• Hires, directly supervises, supports and evaluates the performance of professional staff who conduct employee travel reimbursement, STMS approvals and vehicle assignment activities in the Region.
• Conducts ongoing oversight, review and approval of staff work, including preparation protocols, data spreadsheets, reports from reviews of work, data trends, follow-up review activities and special assignments.
• Acts as a liaison between frontline travel preparers and statewide contacts to ensure clear and concise flow of information between all parties.
• Develops and facilitates trainings throughout local offices in the region on all topics related to mileage logs for all state vehicles, all reimbursement, STMS preparation, travel requirements, guidelines for travelers conducting statewide travel, updated operating procedures and memos and other items as identified.
• Maintains unassigned vehicles.
• Develops and ensures ongoing maintenance of tracking mechanisms designed to capture data and trends related to the completion of work by subordinate staff to include rejection rates, timelines, completion dates and other items that will be provided to regional and circuit leadership.
• Performs other duties as required.

About Department of Children and Families:

Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency.

Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families.

Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

Location: FT MYERS, FL, US, 33901 Nearest Major Market:Fort Myers Nearest Secondary Market:Cape Coral