Financial Services, Collector

Join Fiserv As A Financial Services Collector

Calling all innovators – find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make a global impact, come make a difference at Fiserv.

As a financial services collections associate, you will:

• Be responsible for the collection of unpaid merchant debt via inbound and outbound dialing in a call center environment.
• Assign merchant debt inventory and be held accountable for collection performance based on departmental targets.
• Collect accounts in compliance with applicable regulations and internal performance standards to achieve a pre-set goal objective.
• Utilize skip-tracing tools to obtain up-to-date customer information.
• Provide daily coverage of all accounts until payment arrangements have been made.
• Detail all discussions and actions in collections system or database.
• Multitask and navigate quickly through various systems.

To qualify, you will need:

• High school graduate/GED.
• Minimum of 1 year collections and/or customer service experience.
• Prior experience working in a call center.

It would be great to have:

• Commercial collections (B2B) experience.
• Knowledge of applicable regulations.
• Demonstrated skip tracing skills and ability.

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate. Thank you for considering employment with Fiserv. Please:

• Apply using your legal name.
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.