CHILD Protective FIELD Support Consultan - 60075465

Child Protective Field Support Consultant

The State Personnel System is an E-Verify employer. Requisition No: 863731 Agency: Children and Families Working Title: Child Protective Field Support Consultant Pay Plan: Career Service Position Number: 60075465 Salary: Current employees will be compensated in accordance with the DCF salary policy. Posting Closing Date: 10/31/2025

How You Will Make An Impact: Children in crisis need quick action from strong, compassionate individuals dedicated to ensuring their safety. We are seeking a highly motivated and energetic certified child protection specialist to work with the Child Protective Investigations/Family Safety program, Department of Children and Families. If the typical 9-to-5 job is not for you, and you have a desire to help children and work with families in crisis, then consider a career with the Florida Department of Children and Families. We are looking for people who are detail oriented, possess good decision-making skills, and can thrive in a high-pressure, fast-paced environment. When all seconds count, your career decision may be the critical difference in the life of a child.

Description: This is advanced professional work assessing and developing Child Protective Investigators (CPIs) to ensure possession of the appropriate level of professional competencies. This position will work in cooperation with CPI Supervisors, Program Administrators, and management in promoting the development of knowledge, skills, and their application for CPIs. Responsible mentoring and deeming staff proficient in Child Protective Investigations which includes extensive travel and work in the field. This position is also responsible for being a direct support to frontline staff of various levels to include assistance in pre-service and in-service trainings.

Minimum Requirements:

• Bachelor's degree or higher from an accredited college or university
• 3-5 years relevant child welfare experience
• Valid Driver's License
• Must possess operational private vehicle for use in the performance of daily work activities
• Current/active Child Welfare Certification

Examples Of Work:

• Observe and document investigator casework activities in providing protective investigations, assessment of service needs, and referrals to service providers.
• Reviews casework, assessments, and safety plans with investigators, and provides consultation and direction to ensure appropriateness, clarity, quality, thoroughness, and proper documentation.
• Provides real-time support/guidance by scheduling field assessments (random and scheduled) during investigative activities conducted by CPIs to provide on-the-job training.
• Assist in providing guidance to investigators by coaching, motivating, modeling, and providing other mentoring initiatives.
• Coach and assist CPIs with documenting aspects of investigations (i.e., chronological entry of case summaries), in which support was provided to investigators, by updating the appropriate information systems.
• Observe, analyze, and evaluate individual CPI performance to determine their effectiveness and level of competency and provide recommendations to regional management regarding actions to improve performance.
• Serves as member of leadership team responsible for developing system-based solutions to CPI training and development issues or concerns.
• Based on field experience and observations provide recommendations to the Department's Program Office on enhancements to both CPI pre-service and in-service training to ensure the development and maintenance of a comprehensive and relevant training curriculum.
• Serves as a subject matter expert in child protective investigations.
• Establishes and maintains cooperative working relationships with organizations and other agencies involved with child protective investigations such as community-based providers, Children's Legal Services, law enforcement, medical personnel, schools, and other community/agency resources.

Examples Of Job Characteristics:

• Provide Consultation and Advice to Others
• Making Decisions and Solving Problems
• Assisting and Caring for Others
• Establishing and Maintaining Relationships
• Judging Qualities of Things, Services, And/or People
• Communicating With Persons Outside Organization
• Getting Information Needed to Do the Job
• Documenting/Recording Information
• Analyzing Data or Information
• Monitor Processes, Material, Surroundings
• Identifying Objects, Actions, and Events

Examples Of Knowledge, Skills, And Abilities:

• Social Perceptiveness
• Judgment and Decision Making
• Speaking
• Service Orientation
• Active Learning
• Problem Identification
• Identification of Key Causes
• Solution Appraisal
• Active Listening
• Learning Strategies
• Coordination
• Management of Personnel Resources
• Therapy and Counseling
• Data Analysis
• Psychology
• Customer and Personal Service
• Education and Training
• English Language

Qualifications:

• Bachelor's degree from an accredited college or university.
• 3-5 years of experience or familiarity with Child Protective investigations concepts, practices, and procedures.
• Experience working with MS Excel, MS Word and MS PowerPoint at an advanced level.
• Strong analytical skills - ability to collect research and evaluate data to reach logical conclusions.
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills, follow-through and demonstrated ability to multitask and meet deadlines.

Preferred Qualifications:

• Experience in Coaching and Mentoring Child Protective Investigators

Candidate Profile (application) must be completed in its entirety. Include supervisor names and phone numbers for all periods of employment. Account for and explain any gaps in employment so that the hiring process is not delayed.

Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications.

It is unacceptable to use the statement "See Resume" in place of entering work history.

If you experience problems applying online, please call the People First Service Center at (877) 562-7287.

Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit www.mybenefits.myflorida.com.

Growth Opportunities: With 12,000 employees across the state DCF promotes opportunities and training for all. Our jobs are among the most challenging, complex, and difficult in State government. They are also among the most rewarding. All employees are encouraged to take advantage of available Department opportunities for advancement and professional development.

Where You Will Work: Florida is the only state that borders both the Atlantic Ocean and the Gulf of Mexico. In other words, no matter where you land in Florida, you're never more than 60 miles from a body of saltwater. And if the beach isn't your scene, there are 175 state parks to explore! Meanwhile, Floridians hail from a wide range of backgrounds, cultures, ethnicities, and walks of life, making it an incredibly diverse melting pot that many residents and visitors to Florida love. The Sunshine State is a great place to live and work – Come join our team!

About Department of Children and Families: Mission: The mission of the Department of Children and Families is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Vision: We are a highly skilled workforce committed to empowering people with complex and varied needs to achieve the best outcomes for themselves and their families. In collaboration with community stakeholders, we will deliver world class and continuously improving service focused on providing the people we serve with the level and quality that we would demand and expect for our own families. Values: A workforce that operates with integrity maintains loyalty to a code of ethics that requires the courage to take responsibility for providing the highest quality of service to the vulnerable. We are a solutions-focused learning organization built on a foundation of transparency in action and accountability of results. Both within the organization and among our stakeholders, we thrive in a culture of respect for diversity of opinion that is nurtured through open communication. High performing and committed, we are unified in our goal of excellence in achieving quality outcomes for those we serve.

To learn more please visit https://www.myflfamilies.com/.

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