Senior Developer Experience Engineer

Senior Developer Experience Engineer

This might just be the best Developer Experience opportunity in Canada (if we do say so ourselves). We're looking for an exceptional Senior Developer Experience Engineer to build simple, elegant, and highly intuitive internal tools that empower our engineering team. In this role, you'll focus on developer experience, developer tooling, and AI adoption – creating solutions that make our developers happier and more productive every day. You will play a critical role in building internal platforms and workflows used daily by Float's engineering organization.

If you'd like to know more about Engineering @ Float, read up on our Engineering Principles.

What You'll Be Responsible For:

• Building and evolving a world-class internal developer platform: Design and implement tools, frameworks, and automation that streamline our development process. You'll create intuitive systems that make it easy for developers to build, test, and deploy code (our stack includes Python, Django, Postgres, AWS – but we value language-agnostic skills and choosing the best tool for the job).

• Improving developer workflows and tooling: Solve problems for your fellow engineers by understanding their needs and crafting both quick tactical fixes and strategic long-term solutions. This could include developing self-service pipelines, one-click dev environments, CI/CD improvements, or internal dashboards to monitor build health and performance.

• Championing AI-powered development: Help developers adopt and use AI tools effectively. You'll evaluate and integrate AI/ML solutions (e.g. code assistants, automated code review bots, AI-driven documentation search) into our engineering workflow to boost productivity and code quality. You will also provide guidance and training so that the team can leverage these tools to the fullest.

• Collecting feedback and fostering consensus: Work closely with engineers across all teams to gather input on pain points and ideas. You might host developer roundtables, send out surveys, or have one-on-one chats to learn where our tooling can improve. Using your deep developer empathy, you will ensure we build solutions that truly address the struggles developers face.

• Defining and tracking success metrics: Use data to drive decision-making and measure impact. You'll define key developer experience metrics – for example, deployment frequency, build success rates, onboarding time, and Developer NPS (Net Promoter Score) – and track improvements over time. You know how to quantify the value of tooling enhancements and communicate results, ensuring our team continuously benefits from your work.

• Rapidly shipping improvements: You will have extreme ownership over the internal developer experience. Working in a small, focused team (and collaborating with product, infra, and DevOps squads), you'll be empowered to be decisive and move fast. You'll experiment, iterate, and quickly ship high-quality tooling updates and features that make our engineering workflow better week over week.

Here's What Sets You Up for Success at Float:

• You Put Customers First, Always. You care deeply about delivering meaningful value. Whether you're building internal systems or customer-facing features, you're always thinking about how to make life better for our users.

• You Act Like an Owner. You take responsibility for outcomes, step up to challenges, and seek solutions proactively—doing what's best for the business, not just your role.

• You Think Big and Move Fast. You're energized by building from 0 to 1. You're not afraid to challenge the status quo, experiment quickly, and learn as you go.

• You Constantly Learn and Grow. You're hungry to improve your craft and open to feedback. You bring a growth mindset to everything you do.

• You Raise the Bar. You care about doing things well and efficiently. You balance speed with rigor and always look for ways to improve how we work.

• You Win as a Team. You're a generous collaborator who values communication, context, and shared wins. You lift others up and help make the team stronger.

In Addition to Living Our Values, You Also Have:

• Deep Developer Empathy: You have been a developer yourself and instinctively understand developers' pain points. You actively listen to other engineers and empathize with their struggles, which helps you design better solutions that truly address their needs.

• Strong Consensus-Building Skills: You're experienced in talking to groups of engineers, collecting feedback, and getting buy-in for new tools or processes. You excel at communicating technical ideas in approachable ways and can align teams around common best practices.

• A Metrics-Driven Mindset: You focus on data and outcomes. You know how to measure your success through clear metrics (e.g. deployment time reduction, fewer build failures, higher Developer NPS) and use those insights to continually refine and prove the impact of your work.

• Passion for Tooling and Developer Experience: You love building tools, automations, and delightful developer experiences. You get satisfaction from optimizing workflows and seeing your fellow developers be more productive and happier because of what you built.

• Senior-Level Experience: 5+ years of software development experience (or equivalent) in a fast-paced environment, with a track record of building internal tools or platforms that improved team productivity. You've likely been a senior or lead engineer in DevOps, Platform Engineering, or Full-Stack Development, and have shipped high-quality solutions at scale.

• Technical Breadth and Agility: Familiarity with our tech stack (Python/Django, TypeScript/React, PostgreSQL, AWS) is a strong asset, but more importantly, you can quickly learn new languages and technologies. You're comfortable being language-agnostic and choosing the right tech to solve a given problem.

• Mission-Driven and Self-Motivated: You are energized by Float's vision and mission. You approach problems with curiosity, urgency, and a sense of purpose. As a leader of our developer experience, you take ownership of your work and continually push yourself to master your craft and deliver value.

• A Leadership Mindset (Even as an IC): You have demonstrated the ability to lead initiatives and influence others without necessarily being a people manager. You mentor other developers in best practices, and you take pride in driving projects from idea to adoption across the team.

• Customer (Developer) Advocacy: You believe your "customers" – the developers – come first. You will advocate relentlessly for the engineering team's needs and have a natural curiosity to dig into their feedback and problems to find the best solutions.

This May Not Be the Role for You If…

• You don't like change or adapting to new ways of doing things. In this role, you'll be introducing new tools and processes, and our environment is fast-moving and ever-evolving.

• You want a very organized and predictable day-to-day. Improving developer experience can be ambiguous and reactive – we tackle the most pressing pain points, which means priorities can shift as we discover new issues or opportunities.

• You aren't comfortable with ambiguity. Many problems we're solving don't have obvious solutions and may require research, experimentation, and iteration.

• You prefer having detailed to-do lists for every task. This role requires a self-starter who can identify problems and outline solutions proactively – if you need very granular direction at all times, it might not be the best fit.

We believe this role offers a unique chance to have a massive impact on how our engineers work every day. If you're excited about fostering a world-class developer experience, building amazing tooling (and sprinkling in some AI magic), all while measuring your success and iterating quickly – we'd love to hear from you!

Why You Should Join:

• Work at one of Canada's fastest-growing fintech companies

• Make a real impact in a high-autonomy, high-growth role

• Collaborate with an ambitious and supportive team

• Competitive compensation, equity options, and benefits

• Hybrid work model – we are based in Toronto with in-office days for connection and collaboration

• Enjoy catered team lunches every Tuesday and Wednesday

• Bring