✨ About The Role
- As a Solutions Engineer at Flexport, you will evaluate client opportunities for operational and technical feasibility.
- You will collaborate with various teams, including Operations, Product, Sales, and Support, to drive successful outcomes for clients.
- The role involves hands-on troubleshooting using tools like CloudWatch, Metabase, and Postman.
- You will continuously refine the approach to solutions engineering and contribute to the evolution of Flexport's product offerings.
- Mentoring the sales team on best practices and maintaining the knowledge management database will be part of your responsibilities.
âš¡ Requirements
- The ideal candidate has a minimum of 2 years of experience as a solutions engineer or integrations engineer, particularly with B2B integrations for enterprise customers.
- A strong background in logistics, supply chain, or eCommerce is essential, preferably in roles related to pre-sales, solution design, or support.
- The candidate should possess exceptional communication skills to effectively engage with clients and resolve challenges.
- A solid understanding of web APIs, WMS, EDI, and ERP systems is crucial for navigating complex supply chain interactions.
- The successful individual will demonstrate agility in learning and adapting to the rapidly evolving logistics industry.