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Partner Operations Associate - Remote Eligible
Help build an operational performance framework for logistics operations in Mexico.
Remote
Junior
2 months ago
✨ About The Role
- The Partner Operations Associate will focus on operational performance in Mexico, contributing to Flexport's mission of simplifying global commerce.
- Responsibilities include building frameworks and tools to measure operational performance and driving performance management across various partners.
- The role involves setting performance targets and establishing governance cadences with top-tier network partners.
- The associate will act as a trusted advisor to local execution teams, identifying gaps and developing standardized processes.
- Quick resolution of client issues and smooth operations at origin and destination are key responsibilities, requiring effective escalation when necessary.
- The position also entails identifying training needs and designing programs to enhance operational quality.
- Collaboration with local, regional, and global teams is essential to design logistics solutions and win new business for Flexport.
âš¡ Requirements
- The ideal candidate should be bilingual in English and Spanish, facilitating effective communication with diverse stakeholders.
- A bachelor's degree is required, indicating a foundational level of education in a relevant field.
- Candidates should have at least 2 years of experience in logistics, freight forwarding, or supply chain operations, showcasing their familiarity with the industry.
- Strong analytical skills and attention to detail are essential for refining processes and building performance dashboards.
- The ability to work collaboratively in a cross-functional environment is crucial, as the role involves partnering with various teams and external partners.
- A proactive problem-solver who can quickly address client issues and implement effective solutions will thrive in this position.
- The candidate should possess excellent communication and organizational skills to manage multiple tasks and stakeholders effectively.