Senior Customer Service Representative (motivator) - Calgary Sunridge

Senior Customer Service Representative (Motivator)

As the face of GoodLife Fitness, a Senior Motivator delivers high quality experiences and is considered the information source for all members and prospective members. Do you have what it takes?

• Passion for fitness
• Strong communication and customer service skills
• Peak attitude
• Multi-tasking guru
• Strong planning and organization skills
• High School diploma, or working on completion
• CPR certification required within 3 months of employment
• Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility

What will you be doing?

• Motivate and encourage the members to meet their fitness goals
• Greet and welcome members in a warm and friendly manner. Member needs met courteously and promptly
• Handle member questions and concerns with courteous and professionalism
• Book appointments to accommodate members needs
• Have knowledge and ability to sell and answer questions regarding memberships and other services
• Adhere to and promote monthly marketing
• Manage club supply inventory and place orders
• Track equipment maintenance and repair logs
• Run club errands and conduct bank runs
• Plan and organize club events

What's in it for you?

• Ongoing training and development to ensure a long and successful career path
• Unlimited growth potential in sales and management
• Rewards through monthly incentives and contests
• Fun and energetic atmosphere to come to every day!

Compensation: It is expected that the selected candidate will start at a base wage of $18.25. This position is eligible for commissions in addition to the base wage. The expected annual range of total compensation is $37,900 - $42,100 determined by the expected total number of scheduled hours per year, performance, time in the position and variable compensation earned.