Systems Support - Professional I

Systems Support - Professional I

Calling all innovators – find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

About your role:

As a Systems Support - Professional I, you will play a vital role in maintaining and enhancing the stability and efficiency of our systems, ensuring exceptional performance for both Fiserv and our clients. Working in a collaborative team environment, you will be responsible for troubleshooting and resolving system issues, implementing system enhancements, and supporting continuous system operations. Your contributions will help deliver enriched financial services experiences and support Fiserv's mission to empower our clients.

What you'll do:

• Enhance and maintain the performance and reliability of systems to ensure seamless operations for end users.
• Troubleshoot and resolve system issues efficiently, providing timely support to minimize downtime for clients.
• Assist with system enhancements and upgrades, improving user experiences and operational effectiveness.
• Collaborate with cross-functional teams to optimize system operations and deliver improved service levels to end users.
• Administer system management tools and applications to ensure secure and reliable technology operations.
• Develop and deploy automation scripts to streamline processes and increase system efficiency, benefiting end user productivity.
• Provide support and guidance on system configurations and best practices to maintain optimal performance for end users.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 3+ years of experience in a technical support or IT help desk role
• 1+ year(s) of experience in Windows systems administration
• 1+ year(s) of experience with endpoint management tools, VPNs, and Office 365
• 3+ years of an equivalent combination of educational background, related experience, and/or military experience

Experience that would be great to have:

• Experience in AIX and Linux/Unix systems
• Experience in the financial services domain

Thank you for considering employment with Fiserv.

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Diversity and Inclusion:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.