Director – Software Engineering (fintech Platforms)

Director – Software Engineering (Fintech Platforms)

Calling all innovators – find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

At Fiserv, we build the platforms that move money and data securely, reliably, and at scale. In this hands-on leadership role, you will drive the engineering and operation of secure, scalable fintech platforms, guiding cross-functional teams across architecture, delivery, and production support. Your work advances modernization, reliability, regulatory compliance, and cost efficiency to deliver exceptional client outcomes.

What you'll do:

• Lead multiple engineering teams through the full SDLC—design, build, test, deploy, and operate—using Agile, Waterfall, and hybrid methodologies.
• Architect and deliver secure, scalable platforms for high-volume financial transactions, ensuring HA/DR and audit readiness.
• Own release management to enable smooth, timely, and low-risk deployments with automated pipelines and progressive delivery.
• Drive application and platform modernization: consolidate systems, define technology and data architecture roadmaps, and enable cross-platform data flow, real-time analytics, and AI integration.
• Implement cybersecurity best practices, proactive risk mitigation, and regulatory compliance (e.g., PCI DSS); integrate fraud detection and secure data transfer mechanisms (e.g., MoveIT SFTP).
• Partner with Product, Compliance, Infrastructure, and Support to align priorities and deliver exceptional member experiences; provide clear, data-driven communications to stakeholders.
• Lead incident response, root cause analysis, and continuous improvement leveraging automation and DevSecOps practices.
• Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.

Experience you'll need to have:

• 10+ years of experience engineering distributed systems and services using .NET (C#, ASP.NET) and Java, including API design, secure coding, and performance optimization.
• 10+ years of experience architecting fintech platforms on hybrid environments (Windows Server, Linux/RHEL, AIX) and cloud (Azure or AWS) with high availability, disaster recovery, and scalability patterns.
• 10+ years of experience implementing and auditing security and compliance controls aligned to PCI DSS, SOX, and SOC 2 with DevSecOps, threat modeling, and secure SDLC.
• 8+ years of experience with relational databases including Microsoft SQL Server (indexing, query optimization, performance tuning) and data integration/ETL.
• 8+ years of experience in CI/CD and release management using GitLab (or Azure DevOps), automated testing, and blue/green or canary deployments.
• 8+ years of experience with enterprise scheduling and secure file transfer (CA7 or equivalent, MoveIT SFTP) and messaging platforms (IBM MQ).
• 6+ years of experience with ITSM and monitoring tooling (ServiceNow, Dynatrace, Splunk) and enterprise identity/security solutions (CyberArk, SailPoint).
• 6+ years of equivalent combination of educational background, related experience, and/or military experience

Experience that would be great to have:

• Experience modernizing legacy applications (e.g., VB6/Delphi) into contemporary architectures and services.
• Executive-level stakeholder management and communication across complex program portfolios.
• Hands-on leadership with GitLab, Jira, ServiceNow, Workday, Confluence in large-scale delivery environments.
• Domain expertise in payments and open banking APIs; familiarity with NACHA/PCI reporting and audit workflows.
• Leading cross-regional teams through incident communications, post-incident reviews, and reliability programs (SLIs/SLOs).

Sponsorship:

• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:

• Fuel Your Life program to support physical, financial, social, and emotional well-being
• Paid holidays and generous time away policies
• No-cost mental health support through Employee Assistance Programs
• Living Proof program to recognize your peers' extra effort with points used for rewards
• Eight Employee Resource Groups to foster a collaborative culture
• Unparalleled professional growth with training, development, and internal mobility opportunities
• Retirement planning and discounted shares with the Employee Stock Purchase Plan
• Medical, dental, vision, life, and disability insurance options available day one
• Tuition assistance and reimbursement program
• Paid parental, caregiver, and military leave

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington. It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Apply using your legal name. Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.