Job Title: Fraud Advisor
Location: Centre Square, Middlesbrough, TS1 2QJ
Salary: £12.33 per hour + Excellent Benefits
Hours: 37.5 hours per week, flexible shifts between 7:00 AM and 11:00 PM, Monday to Sunday
Employment Type: Permanent, Full-Time
Are you an ambitious and career-driven professional with a passion for delivering outstanding customer service? Do you thrive in a dynamic environment and seek a role within an innovative, people-centric organisation? If so, we have the perfect opportunity for you.
About the Role
As a Fraud Advisor, you will work in collaboration with one of the UK's leading banks, becoming a valued member of a diverse and vibrant team dedicated to protecting customers from fraud. You will play a crucial role in upholding the organisation's reputation by conducting thorough investigations into payment fraud claims and ensuring fair resolutions for customers. In return, we offer a competitive salary and a comprehensive benefits package.
Key Responsibilities
What We Offer
Ideal Candidate Profile
Application Process
We value every application and review each one individually. To maximise your chances of success, ensure your CV is up to date and highlights your most relevant experience.
Equal Opportunities Employer
Firstsource is committed to equal opportunities and fosters an inclusive workplace. We welcome applications from all suitably qualified candidates, regardless of gender, age, race, disability, ethnicity, religion or belief, sexual orientation, gender reassignment, or marital/family status. We are a recognised disability-confident employer and a featured organisation in the Bloomberg Gender Equality Index.
Join us and be part of a team dedicated to making a real difference. Apply today!
* Please note that, as you will be working in a highly regulated industry, we have a thorough referencing process, which includes credit, criminal record and right to work checks. Having an adverse history will not necessarily rule you out but will be checked on an individual basis.