At Firstsource, we are focused on being the most trusted partner to our global clients. We achieve results by transforming our clients' businesses and delivering excellence in customer experience. Pre-sales Solutions & Excellence Lead has been identified as a critical role for the organization in our transformation journey. The Presales Customer Solution Specialist is responsible for collaborating with sales teams and potential customers to identify and design tailored solutions leveraging Firstsource Technology Services, partners and IPs that address prospective clients' specific needs and requirements. The core areas of responsibility include:
Roles & Responsibilities:
Key Performance Indicators: