Operations Shift Leader I

Production Manager

Lead all production team members on crew (and all plant team members on off hours, nights, and weekends) and manage company assets to safely maximize production of excellent quality product.

Principal Accountabilities/Responsibilities:

General Responsibilities:

• Follows and ensures accountability for all safety rules and policies and drives a culture of personal responsibility and keeping each other safe.
• Follows and ensures accountabilities for all necessary GMP, FDA, and ISO regulations.
• Monitors workflow and coordinates production with appropriate departments.
• Plans production schedules to ensure maximum utilization of equipment and team members.
• Performs other duties as necessary when directed.

Communication/Collaboration Responsibilities:

• Participates in Daily Operations Meetings (DOM)
• Ensures proper communications and plans to shift support and crews.
• Verifies communication of process changes and quality procedure/specification changes.
• Submits work requests to correct issues that can be resolved by Support Teams.

Safety Leadership:

• Demonstrates and verifies 100% compliance of safety best practices with team members (PPE, LOTO, cleaning, no jewelry, loose fitting clothing, etc.)
• Assures personal participation and team verification for 100% compliance of:
• Monthly – Safety Committee Meeting attendance
• Quarterly –safety observations, safety training in the LMS, safety audits, & crew emergency response meetings
• As needed – safety incident reporting & related follow up action items

People Leadership:

Lead Self:

• Understands and models the values and culture of the company.
• Knows oneself and understands leadership impact.
• Models transparency and learns from mistakes.
• Courageously aligns words and actions.
• Serves as a positive team player that works to find solutions and builds team morale.
• Leads shift as if it were their own business, while setting up the next shift for success
• Participates in monthly development meeting with Production Manager
• Owns and participates in self-development opportunities.

Lead Others:

• Leads, coaches and mentors all direct team members and indirect support teams to achieve goals and successful execution of the production plan on the shift.
• Helps select and develop great teams.
• Coaches, listens, and engages in direct dialogue.
• Empowers others and models accountability.
• Builds trusting and caring relationships with all team members.
• Leads cross-company teamwork and collaboration.
• Drives execution on completion of tasks
• Shows presence and participation, when possible, in the event a line goes down or equipment fails.
• Completes on time, well-written reviews.
• Provides continuous feedback to team members.
• Partners with Production Manager and Technical Trainer to schedule and support skills training and individual development of team members
• Evaluates/verifies technical skills of team members to identify skill gaps and training needs; offering guidance and coaching to team members.

Lead Forward:

• Inspires others and is optimistic about the future.
• Thinks critically and acts strategically.
• Evaluates team member work assignments & optimizes where necessary.
• Champions change to grow the business.

Business Management & Administrative Responsibilities:

Asset and Product Management:

• Verifies all production specifications and packaging requirements.
• Manages events per protocols.
• Leads a robust asset management and housekeeping program that shows respect for the incoming shift by ensuring the necessary cleaning best practices are planned and completed (general housekeeping, area blitz cleaning, down-to-do cleaning, hot spot cleaning, etc.)
• Follows escalation plans to prevent poor performance/high scrap and verifies support teams are being contacted and verifies flow of escalation plan with support teams.

Time Management & Administration:

• Utilizes & maintains Outlook calendar to organize individual’s schedule, meetings, and events.
• Achieves > 90% completion of standard work tasks.
• Completes production orders and efficiency reports for machine lines.
• Audits changeovers for line clearance completion verification
• Provides support for MES and SAP
• Provides support for print codes

Education and experience requirements:

• Minimum of two years of college courses (preferred)
• Minimum of one to two years of experience in a leadership capacity
• Advanced knowledge of all processes and equipment
• Standard knowledge of forklift operation

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.