Sr. Specialist, Business Segment Operations ($20.00/hr)

FNBO Collateral Manager

At FNBO, our employees are the heart of our story—and we're committed to their success! We believe in a Modern, Flexible Workplace, and we are continuously exploring advancements in technology and office environments to make it easier to work from anywhere at any time, allowing for more flexibility in where and how you work. It is anticipated that an incumbent in this role will work onsite for three (3) or more days a week and will have a dedicated workspace when working onsite. Work location is subject to change based on business needs.

Summary of the Job: To manage the Collateral function, which includes loan review, lien perfection, lien release, monitoring of insurance & taxes, document retention, and research. This role will work collaboratively with partners, vendors, jurisdictions, peers, and leadership to process and resolve collateral issues. The complexity of the work increases with the complexity of the loan and customer relationship.

About This Role:

Daily Responsibilities/Accountabilities

• Effectively process assigned tasks to ensure work is being completed within timeframes.
• Effectively review exception and ongoing reporting to ensure work is being completed.
• Evaluate existing reporting to improve the quality and accuracy.
• Assist Manager and Leads with training, Audit/Compliance reviews, along with procedural and process updates.
• Ability to recognize things that need to be done with minimal to no instruction.
• Able to navigate the complexities of jurisdictional rules that vary across collateral type and location.
• Provide counsel to others on collateral processes and lien perfection.
• Able to research inquiries for older items with little to no information.
• Working knowledge of Collateral process and bank operations.
• Detail orientated with excellent organizational and time management skills.
• Ability to manage multiple priorities and tasks simultaneously.
• Ability to think broadly in terms of issue resolution.
• Ability to follow written or oral direction while providing constructive feedback and/or questions.
• Ability to read and comprehend loan and customer documentation.
• Strong interpersonal and communication skills.
• Demonstrate the ability to collaborate with team members, management, and business partners to complete tasks and resolve issues.

The Ideal Candidate for This Role:

Required:

• High school graduate or GED.
• Previous banking and customer service experience.
• Excellent verbal and written skills.
• Excellent time management skills
• Ability to define problems, establish facts, and draw valid conclusions.
• Self-motivated, results oriented person and can focus on details
• Working knowledge of Microsoft Office suite of products.

Desired:

• Working knowledge of loans
• Multiple banking systems (Foundation, First Work, and ICE)

Compensation range (base pay): $40,310.00-$64,497.00

Final compensation offer to candidate may vary from posted hiring range based upon work experience, education, and/or skill level.

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

For additional information regarding compensation and benefits, e-mail FNBO at TAGAdmin@fnni.com. To ensure you receive a response, include the number of this job (R-20251055) in the subject line of your message.

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.