Senior Technology Manager - API Integration Services (raleigh/phoenix)

Senior Development Manager

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office either in Raleigh, NC or Phoenix, AZ.

We are seeking an experienced Senior Development Manager to lead the design, development, and delivery of MuleSoft API integrations and Java-based microservices. This role will be responsible for overseeing delivery execution, managing cross-functional teams, and ensuring alignment with business goals, technical standards, and enterprise architecture.

Responsibilities

• Provide end-to-end delivery oversight for MuleSoft API and Java microservices projects, ensuring quality, scalability, and timely execution.
• Lead project planning, release management, and sprint execution, balancing priorities across multiple initiatives.
• Manage and mentor development teams, fostering technical excellence, accountability, and collaboration.
• Partner with product owners, enterprise architects, and business stakeholders to define API and microservices strategy and roadmap.
• Establish and enforce governance, best practices, and standards for API lifecycle management, microservices design, and DevOps automation.
• Drive adoption of agile methodologies and DevOps practices to improve delivery speed and reliability.
• Identify and manage risks, dependencies, and escalations, while ensuring proactive communication with stakeholders.
• Collaborate with vendors and internal teams to ensure successful integration and delivery outcomes.

Qualifications

Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering

• Proven experience leading development teams in enterprise-scale IT environments.
• Strong background in MuleSoft API development and Java microservices architecture.
• Solid understanding of agile methodologies, DevOps practices, and CI/CD pipelines.
• Demonstrated ability to manage delivery, stakeholder expectations, and cross-functional collaboration.
• Excellent leadership, communication, and problem-solving skills.

Preferred Skills

• Knowledge of API security standards (OAuth2, JWT, SAML, etc.).
• Familiarity with legacy system integration and modernization strategies.
• Experience with containerization and orchestration (Docker, Kubernetes, OpenShift).
• Strong understanding of observability practices (logging, monitoring, alerting) for microservices.
• Hands-on experience with cloud platforms (AWS, Azure, or GCP).
• Exposure to data integration, event-driven architectures, and messaging platforms like Kafka.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at jobs.firstcitizens.com/benefits.