Deposit Operations Specialist - Hybrid

Deposit Operations Specialist

Join us today as a Deposit Operations Specialist - Hybrid!

First Business Bank is a Top Workplaces USA company, learn more here.

At the heart of First Business Bank, we believe success comes down to putting people first. Our people are our priority — they embody ambition, experience, and client focus. The result is extremely engaged employees who provide unmatched client satisfaction. With comprehensive total rewards to support our team members, a commitment to valuing each other's differences, and a focus on improving our communities, we are confident you'll find the experience is your advantage. We're delighted you're considering joining us!

OVERVIEW: The role requires 1 day per week in our Madison, WI headquarters OR the Leawood, KC office.

As a Deposit Operations Specialist, this highly detailed role manages daily deposit functions including account maintenance, wire transfers, fraud and exception processing, and client support. By being part of a greater team with rotational tasks, this deadline driven role requires a multitasking mindset that is attuned to policy and procedures.

Essential responsibilities of the Deposit Operations Specialist:

• Set up and maintain lockbox, sweeps, and accounts.
• Balance accounts and verify system updates.
• Handle check adjustments, exceptions, fraud, and wire transfers.
• Manage documentation and support electronic banking clients.
• Respond to maintenance and quality control requests.

• Assist clients with online banking and wire transfers.
• Communicate with internal teams and vendors.

• Support new product rollouts and train team members.
• Maintain and update procedures.

• Prioritize deadline driven tasks and support team needs.
• Communicate team needs during high-risk processes.
• Adapt to changing volumes and staffing.

• Stay current on products, services, and compliance.
• Build expertise in deposit operations.

Position Requirements:

• 1+ years of banking experience required
• General knowledge of Federal and State banking laws and regulations governing checking and savings account practices
• Highly detail oriented
• Demonstrated success with written communication, and ability to assess and analyze information, formulate conclusions and recommendations

First Business Financial Services, Inc. is committed to providing equal employment opportunity to all applicants and employees regardless of their race, creed, color, religion, gender, age, national origin, disability, military service, protected veteran status, genetic information, sexual orientation, gender identity, transgender status, or any other characteristic protected by federal, state or local law. We are strongly committed to this policy and believe in the concept and spirit of the law.