HR Analyst

HR Analyst

At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the world's top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good.

As part of the Employee Support Hub (ESH) within the People Operations Team, the HR Analyst will provide high-quality operational support across multiple countries. This role focuses on letter generation and global leave & time-off processes, ensuring compliance with policies, accuracy in HR systems, and exceptional employee experience.

Key Responsibilities

HR Administration & Document Management

• Generate and manage employee letters in line with global standards and SLAs.
• Maintain accurate and up-to-date employee records and HR documentation in compliance with data privacy regulations.

Leave & Time-Off Process Management

• Administer global leave and time-off processes, ensuring timely and accurate updates in HR systems.
• Act as a point of contact for queries related to vacation, sick leave, parental leave, and other time-off policies.
• Monitor compliance with local and global leave policies and escalate discrepancies as needed.

HR Systems & Data Management

• Perform employee lifecycle transactions in Workday, ensuring data integrity and audit readiness.
• Run scheduled and ad hoc reports related to headcount, leave balances, and other HR metrics.
• Log and manage cases in the HR Case Management system, ensuring timely resolution.

Cross-Team Collaboration & Continuous Improvement

• Partner with HR Associates, Centers of Excellence (COEs), and HR Business Partners to resolve complex queries.
• Identify process improvement opportunities and contribute to enhancing self-service tools and HR knowledge base content.
• Support system/process enhancements and adoption of automation where possible.

Qualifications & Skills:

• Minimum 2 years in HR operations or similar role, preferably in a global or remote support environment.
• Strong knowledge of Workday and HR Case Management tools; proficiency in HR reporting and analytics.
• Ability to interpret data, identify trends, and solve complex problems using judgment and precedent.
• Excellent written and verbal communication skills in English; additional languages are an advantage.
• Strong service orientation and ability to handle sensitive data with discretion.
• Subject Matter Expert in HR processes, policies, and data management.
• Ability to work effectively across multiple geographies and teams.

Key Competencies:

• Attention to detail and accuracy
• Process improvement mindset
• Strong organizational and time management skills
• Ability to mentor and support junior team members

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

· Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

· Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.

· Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

· ESG: Benefit from paid time off for volunteering and donation matching.

· DEI : Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

· Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

· Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!