Business Support Assistant

Support Assistant

This is a support assistant role providing a professional focussed business support service. The role involves maintaining computer systems and processes to support service delivery, search and retrieval of information, data/word processing, financial transactions, printing, scanning, copying and mail handling. The post is part time temporary (18 hours per week) and based in Kirkcaldy.

Essential qualifications for this post are National 4, SVQ, or 3 Standard Grades or equivalent. You should have experience of working in an office using current computer based applications to carry out a range of duties. Good communication skills are necessary including an awareness of customer care with telephone, email and face to face enquiries.

Key factors essential for this post are:

• You should be a confident user of IT applications, showing ability to use packages effectively and efficiently.
• You should be able to work as part of a team or on your own as required.
• Experience of working in an office environment is essential for this role.
• A working knowledge of a range of office services and procedures.
• An ability to provide a regular and effective service.
• Confident user of IT applications, showing ability to use packages effectively. Numerical skills.
• Attention to detail.
• Ability to maintain confidentiality demonstrating a confidential approach to work.
• Problem solving skills.
• Time management skills.
• Flexible approach to work.
• Organisational skills.
• Customer Service/care skills with telephone, email and face to face enquiries.
• Good Communication skills.
• Confidentiality awareness is essential.
• Relationship building skills.
• Accuracy skills.
• Experience and ability to maintain accurate records.
• Interpersonal skills.
• Team working skills.

Further information can be found in the role profile and the how we work matters document. Employees have access to a benefits package that offers discounts on a wide range of products and services. Job information can be made available in alternative formats, to make a request please email: transactions.recruitment@fife.gov.uk. As a progressive employer, we offer the opportunity to work in this role as a "blended working" arrangement with home-working opportunities and occasional office-working as required. For further information, please contact: Gillian.Paul@fife.gov.uk.