Protection Services Officer

Protection Services Officer

Under the direct supervision of the security shift supervisor, performs a variety of protective, service, and courtesy duties, including complex and special duties requiring above average initiative, judgment, and specialized knowledge or skill. Provides a safe and secure environment for visitors, staff, and the Museum collections.

Duties and responsibilities include:

1. Take the lead in an emergency situation
2. Must have the ability to work well with other team members in order to achieve departmental goals
3. Provide general information to the public in a courteous manner
4. Observes, assists, and controls when necessary visitor access in the Museum
5. Protect the collections, serves as a deterrent to acts of vandalism or violence
6. Assists with crowd control at Museum entry points, patrols premises, as directed to protect FM property
7. Reports activities in order to maintain order and protect Museum property, visitors, and staff
8. Maintains a post at assigned entrances to screen incoming personnel, maintain sign-in and sign-out logs, as well as badging process for persons entering the Museum
9. At specific times, locks and unlocks specified Museum entrances, areas, and exits
10. Responds to requests for assistance and evaluates appropriate courses of action, including investigation and explanation of policies and procedures
11. Respond to emergencies, such as fires, evacuation implementations, or employee and/or visitor injuries
12. Complete incident reports
13. Administer First Aid CPR/AED/Stop The Bleed in the event of any major medical emergencies
14. Serves as backup to the shipping and receiving staff, Access Control, Mail Center, and the freight elevator
15. Performs duties in the Security Console, which includes daily inspection of security cameras, alarms, communication system, and recording devices for the Museum
16. Assists with the on-the-job trainings of new security officers
17. Follows all instructions and adheres to all policies and procedures as presented in the Policy Manual
18. Services supervisors as needed

Qualifications:

1. Associate's degree or equivalent
2. Three or more years of security experience
3. Have the ability to work under pressure and take charge in rapidly escalating situations
4. Strong computer skills such as Gmail, Google Calendar, etc.
5. Flexible with the schedule and may be required to assist with staffing assignments on other shifts

Physical requirements include:

1. Be able to stand and/or walk for extended periods of time
2. Respond quickly to alarms and/or emergencies
3. Climb ladders
4. Lift or move equipment such as packages, cables, or parcels
5. Must be able to lift or carry 20 or more pounds

Supervision received:

Receives general supervision by Shift Supervisor

Supervision exercised:

The position has no direct supervisory responsibilities.

Work hours and shift:

40 hours/week

Hybrid eligibility:

Not eligible

Location:

1400 S. DuSable Lake Shore Dr. Chicago, IL 60605

Union representation: Not applicable.

Pay range: $20.34/hourly

The Field Museum is an equal-opportunity employer. We are committed to providing a workplace free from discrimination, embracing diversity, and fostering mutual respect. We value the unique perspectives each team member brings, which empowers our ability to innovate and overcome challenges. At the Field Museum, we are dedicated to making our career website and recruitment process accessible to everyone. If you encounter any difficulty when using or accessing our online application, or if you need a reasonable accommodation for completing your application, participating in interviews, or any other part of the selection process, please reach out to us at recruitment@fieldmuseum.org.