✨ About The Role
- The Technical Operations Engineer will bridge Engineering, Customer Support, and IT to enhance operational excellence.
- Responsibilities include writing code to automate operations and reduce manual tasks.
- The role involves acting as a primary responder to technical incidents and implementing preventive measures.
- Monitoring system performance and identifying bottlenecks will be key tasks to optimize performance.
- Ensuring compliance with security best practices and standards is a critical aspect of the job.
- Collaboration with Engineering, Customer Support, and Product teams will support deployment processes.
- Comprehensive documentation of system configurations and procedures will be maintained for knowledge sharing.
âš¡ Requirements
- A degree in Computer Science, Information Technology, or equivalent experience is essential for this role.
- Candidates should have at least 2 years of experience in a TechOps, IT, Engineering, or DevOps role.
- Proficiency in programming languages such as Python or JavaScript is required, along with strong SQL skills.
- Experience with automation tools and working with APIs is important for streamlining operations.
- Strong problem-solving and analytical abilities are necessary to address technical incidents effectively.
- Excellent written and verbal communication skills are crucial for collaboration with various teams.
- The ideal candidate should be detail-oriented and committed to maintaining high-quality standards.