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Strategic Account Manager - Remote Eligible

Develop strategic account plans to expand Fieldguide's offerings into new service lines within customer firms.
San Francisco Bay AreaRemote
Senior
$150,000 USD / year
1 month ago

✨ About The Role

- Responsible for managing a book of business, developing pipeline, and expanding customer contracts into new practice areas - Develop strategic account plans to understand customers' businesses, objectives, and expand Fieldguide's offerings within their firms - Drive Net Revenue Retention (NRR) KPI to ensure customer satisfaction and long-term value - Collaborate closely with Customer Success Managers (CSMs) on renewals and expansion opportunities in existing practice areas - Identify and surface new logo referral opportunities to grow the customer base
- Experienced professional with 7+ years in enterprise SaaS sales or customer management, owning revenue and expansion targets - Skilled communicator with strong time-management abilities, able to prospect and build pipelines independently - Thrives in a startup environment, eager to contribute to scaling the customer success team and refining processes - Detail-oriented individual who takes ownership and initiative in their work - Excited by the opportunity to fine-tune structures and processes to enhance customer success
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Strategic Account Manager - Remote Eligible
San Francisco Bay AreaRemote
$150,000 USD / year
Sales
About Fieldguide
Automation & Collaboration Software for Audit & Advisory Firms