Executive, Sales & Marketing (sabah)

FGV Holdings Berhad

FGV Holdings Berhad is Malaysia's leading global agri-business and the world's largest producer of Crude Palm Oil (CPO). FGV's operations stretch across more than 10 countries in Asia, the Middle East, North America and Europe, and are focused on three main business sectors namely Plantation Sector, Logistics & Support Business (LSB) Sector and Sugar Sector. FGV is the world's third biggest oil palm plantation operator, has the world's largest bulking and storage facilities for vegetable oil and is Malaysia's top refined sugar producer.

Job Description

Under the direction of Head Of Business Development to sell products and services produced by FGVSSSB create demand creation and awareness to potential customers and regular customers. Maintain customer loyalty/repeat order from regular customers maintain tender awarded, searching new customers and customer sale visit.

Key Responsibilities

• Meet the sale target set by the company.
• Respond to customer inquiries and received orders according to SOP in Sales & Marketing Department.
• Ensure all orders from customers are delivered by the required period.
• Actively seek out new/regular sales opportunities through in person, cold calling, email, networking and social media.
• Set up meetings with new business contacts to negotiate and close deals.
• Maintain relationships with clients by providing information, advice, recommending new solutions, cost benefit and service improvements. To plan and conduct demand creation/awareness to customer (Potential Customer / New Customer/ Regular Customer) - Approached customer to new products/existing product.
• To participate in seminar/exhibition involved by company (Related Seminar in Malaysia) and give information FGVSSSB product and services to participants.
• Handle and entertain customer for product training.
• Provide after sales service (customer complaint or concerns) from customer.
• Visit in order to retain customer's loyalty and repeat order.
• Provide excellent customer sale visit to Training Centre AKAL.
• Handling Companies/Subsidiaries and other GLCs, external customers and agent.
• Contributes to team effort by accomplishing related results as needed.
• Gather feedback from customers or prospects and share with internal teams.
• Any other task given by HOD.