Operations Manager

Operations Manager

The Operations Manager ensures smooth store operations through flexibly adapting and shifting focus based on daily business needs. This role supports Center Store and Fresh department teams, assists with cashier functions, and helps maintain store standards. Responsibilities include serving as manager-on-duty, stepping in where needed, resolving guest concerns, overseeing safety, and supporting evening closing procedures.

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High School Education or equivalent combination of education and experience.
• Proven merchandising skills, with ability to make timely and effective decisions.
• Ability to deal tactfully and effectively with guests and all associates
• Good organizational skills, with a full understanding and ability to learn operation systems.
• Good oral and written communication skills and the ability to handle a diverse crew in a fast-paced environment.
• Thorough understanding of all safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
• Must possess the ability to complete and apply on-the-job safety training to recognize and react to possible safety hazards on store premises, and safely operate equipment.
• Ability to use the following equipment: forklift, harness, power jack, walk behind lift, WAV, baler, compactor.

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• The employee must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination in order to operate equipment.
• This position requires the employee have the ability to have full range of upper body motion in order to occasionally lift stock, lifting up to 50 pounds on a frequent basis. Requires the ability to perform repetitive tasks for prolonged periods of time.
• Must possess functional sensory abilities in order to visually monitor the store, create attractive displays, and to operate equipment.
• Working conditions consist primarily of a temperature-controlled environment. The ability to work outside checking store property, in walk-in coolers or freezers for short periods of time is necessary.
• This job involves exposure to changing temperature and humidity (i.e. freezers, coolers, kitchen, ovens, fryers). Chemical cleaning agents, irritating or competing noises or other irritating substances, and working in areas with wet and slippery floors.

The Operations Manager is a full-time position. The most common shift to be worked will be four ten-hour days per week (Wednesday through Saturday), with three days off per week. The position will work until close (approximately 10:00PM) on most evenings. To support a retail grocery operation, the work schedule may include weekdays, weekends, and holidays.

Benefits Overview

Why You'll Love It Here:

• Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
• Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
• Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
• Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
• Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
• Save for Your Future: Offering a 401(k), we're proud to support our associates in planning for retirement. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals.

At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.