Senior People Operations Specialist (11 Months FTC) - Remote Eligible

Senior People Operations Specialist

At Fenergo, we're transforming how the world's leading financial institutions fight financial crime. Headquartered in Dublin and trusted by over 100 of the world's top financial institutions, we're on a mission to change the game.

We're more than a global leader in AI-powered client lifecycle management - we're reimagining how financial institutions tackle compliance. From Know Your Customer (KYC) and Anti-Money Laundering (AML) to rapidly evolving regulations, we turn complexity into clarity. Our FinCrime Operating System, powered by agentic AI and intelligent automation, helps financial institutions move faster, act smarter, and stay safer across 120+ countries.

But we don't stop there.

At Fenergo, we believe in a world where financial institutions aren't just compliant - they're confident. Where technology doesn't just meet regulations - it stays ahead of them. Our mission is to empower financial institutions to stop financial crime and create a safer world.

Every product we build, every innovation we deliver, and every partnership we forge is shaped by that belief. We're tackling some of the toughest challenges in financial technology. From speeding up onboarding to uncovering hidden risks, our work empowers banks to serve their customers with speed, integrity, and peace of mind.

Join us, and be part of a team that's building smart solutions, solving real problems, and shaping the future - together.

Please note this is a fixed term contract for a period of 11 months.

What does this role entail?

We are seeking a Senior People Operations Specialist to join our team on an 11-month contract. This role blends day-to-day People Support with ownership of people-focused programs and projects, including people systems implementation and continuous improvement of our processes and tools.

It is a hands-on, versatile position that requires strong people operations experience, project coordination skills, and the ability to work cross-functionally to deliver high-impact people initiatives.

Your responsibilities

• Act as a first point of contact for employee queries, ensuring timely and accurate resolution.
• Support onboarding, offboarding, and employee lifecycle activities, ensuring compliance with employment legislation and internal policies.
• Manage data accuracy, documentation, and records in line with GDPR and internal standards.
• Administer payroll inputs, benefits, and people systems updates in collaboration with internal stakeholders and external vendors.
• Act as a project coordinator for people programs and initiatives, ensuring effective planning, execution, and stakeholder communication.
• Support the implementation and rollout of the new people systems (HRIS and related tools), including UAT, change management, training, and adoption activities.
• Partner with People colleagues and business stakeholders to document processes, identify areas for automation, and streamline workflows.
• Monitor and report on key people metrics and project milestones, escalating risks and dependencies as required.
• Identify and drive improvements in people processes and employee experience.
• Contribute to developing knowledge resources (guides, FAQs, SOPs) to enhance self-service and Tier 0/Tier 1 support.
• Stay current with people technology trends and bring forward recommendations that align with business needs.