Sg000e: Intern - professional (operations Excellence)

Operations Specialist – Intern

This is part of the off-cycle internship opportunity to provide practical experience and development of specific knowledge and technical skills aimed for students from higher educational institutions. Responsible for leveraging specialized knowledge to provide expert guidance to employees, management, or customers, while managing and maintaining systems or processes, and executing projects to develop or improve systems and processes as needed. Additionally, applies specialized expertise to perform and evaluate specific processes and procedures across departments, contributing to the attainment of divisional and organizational objectives, and leads or participates in the design, development, and implementation of processes within the designated area of expertise.

At FedEx, we keep the world connected in good times, and during periods of great need as evidenced in the past year. We are helping the world move forward. You will be part of a learning and agile organization that constantly explores innovative ways to add value. You will be part of a dynamic team that respects and supports each other, and work effectively together to achieve success and results that are consistent with our Purple promise to make every FedEx experience outstanding.

We are looking for an Intern (6 months) for Operations Specialist (based in Singapore).

Working location: 90 Alps Avenue, Singapore S498746

Job Descriptions:

This is part of the off-cycle internship opportunity to provide practical experience and development of specific knowledge and technical skills aimed for students from higher educational institutions.

• To perform data analysis on productivity and service information, analyze and recommend service recovery/improvement plans to meet and exceed service standards
• To be a team player in operation team to drive process and service improvement with strong and effective communication skill, addressing any upcoming operational issue proactively and progressively with the related stakeholder
• To develop performance reports and dashboards leveraging on Power BI to enhance Operations performance
• To propose innovative solution and process improvement to achieve operations excellence by using LEAN, AGILE and Design Thinking concept
• To assist in developing tools to enhance Operations performance using Robotic Process Automation (RPA)

Requirement:

• Current student of Universities based in Singapore
• Preferably field of study: Data Analytic, Industrial Engineering, Logistics & Supply Chain Management
• Practical experience on MS Excel and PowerPoint
• Practical experience on Power BI or Tableau
• Practical experience on Data SQL
• Intermediate programming knowledge (optional)

Interested candidates please send your resume directly to the hiring manager at ryan.tan@fedex.com

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions, and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970's. While other companies can copy our systems, infrastructure, and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today's global marketplace.