Operations Support Agent

Operation Support Agent

Go behind the scenes in our operations team. Our Operation Support Agents are committed to sorting our freight and ensuring all shipments move through our depots seamlessly and with care, so that we can deliver on our service promises. Processing our customer's shipments takes a huge team of operational Handlers, on the ground tackling and coordinating a high volume of freight to ensure our customers can deliver for their customers.

Position based in Eagle Farm, 4009

• Safely manage and internally move all the consignments that come in and out of our depot in a timely manner
• Label all consignments to ensure efficient route
• Sort consignments to the correct delivery area
• Work together as a team to ensure efficient turnaround times

Experience required:

• Previous warehouse experience desirable
• Outstanding customer service experience
• Safety focused
• Fit to perform manual handling
• Exceptional written and verbal communication
• Computer literacy
• Administrative experience highly desirable

The benefits

• Uniform provided, including safety shoes
• Safety Above All Culture
• Career development opportunities
• Tuition assistance available to support your learning journey
• A positive working culture, with our People-Service-Profit philosophy – putting our people first!
• We care for our employees well-being and value their contributions to our company

The Company

FedEx Express is one of the worlds largest express transportation companies and has consistently been selected as one of the worlds top 500 companies and the World's Most Admired Companies by "Fortune" magazine. FedEx provides fast and reliable delivery to more than 220 countries and territories.

The Culture

We honour innovation, integrity and commitment. We have many formal policies, procedures and programs to bring out the best in our staff, individually and in teams.